Good morning I stayed for one night at your hotel on Saturday 8th August. The staff on the desk were helpful and welcoming. However we had to move rooms twice. Our first room (210) had a big black patch in the bath near the plug hole. It was very off putting and looked nasty. We were moved to 214, this was right next to a room with an unsettled toddler whom we could easily hear through the walls. On leaving the room to negotiate a different room we encountered another more significant problem with 214 - the door didn’t lock from the outside, meaning leaving the room was not possible. The final room we moved into on the 3rd floor was initially ok although work in lots of areas however it transpired the toilet was leaking so the floor was wet! We realised this in the middle of the night. Also when we came to have a shower the temperature handle fell off! This was unsafe and not acceptable. The fan was also very unstable and fell over onto the bed during the night

All ok

Someone had been smoking on my floor which I could smell as I walked to the room. The room its self stank of smoke, uncomfortably so. They couldn’t move me because the hotel was full so there answer was to leave me with air freshener. On that first night due to the lovely clientele, there was a fight that broke out outside my room at half past midnight. The second night was less eventful but the room still stank of smoke.

Stayed 4 nights was very quiet.staff very good. Clean room ,spacious comfy beds and good shower.plenty of parking.

The room was quite dirty - mouldy shower curtain and grime around the bath plug etc. no air con and very hot - fan provided but didn’t so much. Funny smell. Staff were nice but I wouldn’t stay here again

No recommend, no air conditioner

Water leaking from ceiling not able to sleep whole night

Great place to stay

Breakfast not served Friday, Saturday and Sunday. Bar not open, receptionist did get us a drink.

Great choice of drink. Evening meal was great. Friendly staff.

Room was clean and tidy. However there was a hole in ceiling where the fire alarm had come out and not been put back properly. There was no heating in the bathroom however the lovely hot shower warmed the room super

Average

Very friendly and helpful staff - room comfortable and clean - free parking and good location

For the price, and just somewhere to sleep, was all fine.. Pros - I think I was the only guest, so plenty of parking. They opened the bar for me to buy a can of Guinness, and the staff (only 1 person) were very friendly, although he seemed to have a pretty bad cough... bed was comfortable enough for a good sleep. Cons - Everything is dated, damaged, and a bit dirty. Lift buttons took a few goes to work . Toilet didn't flush very well. Room didn't have a remote control for the Tv.

Room clean but cold bathroom no heating in bathroom

Very outdated, noise.

Room and bedding were spotlessly clean. Big TV, power shower and a balcony whilst being ones of the cheaper places in Reading. The exterior and location is a bit strange but there’s not much they can do about that and it doesn’t detract from its appeal. I’d definitely stay again.

Le personnel est très accueillant, les chiens sont acceptés gratuitement, tout est très bien, mais un peu décrépi

Room was fine. Mattress was completely dead, pretty much just laying on the bed frame

Nice hotel and food was lovely