NARAYANAN SUBRAMONIYA
2.0
/10
13 幾週前評論
Expedia Group verified review
My booking on 30/07 was made via Expedia and I reached in the night at 10.15 pm. The front door was locked and was written that the reception was working only up to 10.00 pm that evening. Given telephone number (Lithuanian) to contact in case of help. I was not given any information prior to my trip about the check in formalities. I waited almost 15 minutes get someone online even though I was very tired after my trip. It took another 25 minutes to get my key in my hand as per the directions of the lady whom I contacted on given number on the door. When I opened my room, it was a tiny-teeny horrible , narrow room with one full side was with a sharp curve ceiling touching the head . If we got up in the night from bed for toilet, sure our head might get hit on the ceiling and get hurt!! I called up the former lady, she immediately offered 60% discount and gave her apology for giving me that room. It’s was same situation in the toilet as if we are not careful in getting up from the closet, head will be hit and injured.
Next day when I meet the receptionist (Beatrice, I think her name is!) she said, the previous receptionist on telephone gave me wrong information on discount and they cl are not in a position to give any discount to me. Moreover, she said, she was rather thinking that I had got the best renovated room in the hotel 😂
閱讀更多


