This was a service apartment, sort of tidy and clean. we can daily get towels, tissues, linens etc to make up room ourselves, but a thorough clean up by the housekeeping would be 6 to 7 days once. Still manage. Overall are tidy and clean. Air conditioning in some of the days not running smoothly but the repair staff came upon requested to fix it. Breakfast was ok. Eggs, one meat - burger beef or sausage, potatoes, cereals l, breads, pancakes I like most. Apples, sometines with bananas, yogurt. I would suggest whole boiled potatoes ... Most unfortunate was the only lift for the whole service apartment went out of order on our 5th night, our stay was 10 nights ! And we were on 4th floor, walking down the stairs for breakfast, lunch & dinner three times a day hahaha, exercising !! April 3rd to 6th were Easter holidays, so the earliest to have technician come in would be 7th the day we check out. We have to in between the period skip 2 days' breakfast and did early lunch as plan B. Staff were helpful. We informed front desk to ensure sending someone up to help in bringing down luggages for us, 2 medium size, 1 large piece, handcarry items of course able to be handled by us two. They sent.

The room is run down and not well maintained, quite dirty, hair balls sticked on the shower wall which is disgusting… bathroom is smelly… Better bring your own shampoo and body wash because the provided one smell really funny… The location is very convenient.

Great

Nice

冰箱空调噪音大

物超所值

It was good, the employees were kind and the beds were comfortable. Definitely a top tier hotel in my opinion.-

Terrible place

Spacious. Good value. Breakfast ok.

All the staff were very helpful

The hot breakfast buffet is really good.Different offering everyday starting at 6:30am which is very convinient for business travellers.Area has many restaurants to choose from within a short driving distance vis uber or self driving.

I have been in different hotels around Toronto and in Toronto but honestly this one is the worst dirty all over rooms service poorest ever . Just don't go anymore near to that hotel at all.

When I want to check out, they told me you have to pay parking fees

The room was nice and breakfast was great

The plates had bug

Breakfast

Parking is not free

A very nice stay. Beautiful hotel. Would definitely stay again.

Even just as you enter their premises to check-in, you are met with that”freshness” the smell that makes you feel alive after a long day’s travel.-One-of-a-kind! The front desk staff was also very friendly and kind. Early Friday in our stay, in breakfast, I ask the kitchen house staff if the sausages were pork( we don’t eat pork) . She said” I’m sorry, it is, but tomorrow I will tell the staff to serve turkey instead.” Saturday, we had Turkey sausages. Thank you! Heidi

We have stayed here each time we're in town. Sonesta is ckean, staff friendly and close to restaurants. Great value too! Would definitely recommend.