The staff was very friendly and willing to help out. The room was clean and had an excellent view. I would highly recommend this place

Hotel Eden一家有悠久歷史的酒店,仍跟上時代的腳步,飯店以四星級提供服務,在早餐內容和房間設施就是四星的等級。 如果不考慮五星級酒店的房價收費,却只是四星的品質,著實令人覺得住這家旅館有不值得的感覺。

very friendly staff and offer pick up from the train station.

Great hotel. Wonderful view from the balcony.

Das Hotel ist an einer hervorragende Lage mit Blick auf die Spiezerbucht. Zimmer sind hell, komfortabel und haben alles, was das Herz begehrt. Das Personal ist sehr kundenorientiert. Frühstück reichlich und sehr schön präsentiert. Wir kommen wieder!

Splendid terrace for dinner and drinks. Rooms are clean with AC, staff are very nice

Great location. Friendly and helpful staff. Great restaurant with a wonderful balcony

Clean, close to ferry and train, really good breakfast buffet, helpful staff, beautiful small town.

Spacious room. Very nice water spa free to hotel guests. Stunning view from the balcony. Friendly and helpful staff. Overall very pleasant stay.

Hotel was lovely and wellness centre beautiful. We had a really angry man (the manager I think) serve us at breakfast and he was really rude and ignored us when we would try to get his attention to order something. After about 20 minutes we finally got another girls attention and she then got our order wrong and the man blamed us and was not nice about their mistake.

Overall a nice stay in a lovely room with air conditioning and a beautiful view. Despite the large book of information provided on the desk, however, a proper explanation of how to function the room was lacking. There were switches for lights, curtains, and AC, but poorly labeled and difficult to understand what controlled what. Additionally, food options at both the hotel and in the area were lacking. We tried to call for room service one night and were told that it was too busy and to come downstairs to order. We proceeded downstairs where it was unclear where to go as no one was at reception. Eventually we decided to just sit in the bar area and order food where we were told the kitchen was closing in 20 minutes, despite having called down an hour and a half prior. They did provide transportation to the train station when we checked out, which was appreciated. This hotel seems best suited for those who eat and go to bed early. Overall it was nice, but will probably stay in a livelier area next time.

We so enjoyed our stay at Hotel Eden! There were countless “surprise and delight” moments from staff encounters, services we didn’t expect and the grounds that offered an enchanting setting for our vacation. 10/10 would highly recommend!

Beautiful Facility. Can only recommend it. Food is awesome.

Wonderful property! Great views of lake Thun. Helpful, friendly and bilingual staff (I speak English). Superior double room was fantastic! Large, clean, modern, great balcony with great view. Spa was ridiculously nice and included (save massages)! Underground parking included too if you are touring, which we were. Probably my favorite stay ever, anywhere to be honest and my teen and young adult children felt the same which is not always easy. Worth the price and short walking distance to boat station too if you are headed to St. Beatus or cruising.

Amazing views and great staff

Lovely hotel, nicely located, luxurious and friendly staff. Most importantly, air conditioned rooms. The breakfast was good but unfortunately they had delicious selective options available that we didn’t know about until our last morning out of four we spent there. Aside from the breakfast buffet there was a piece of paper put on the table that we thought it was part of the table decoration. When we picked the paper on the last morning and flipped it open it had different breakfast offerings (fried eggs, omelets, etcs) that you could order from the kitchen. It was really delicious upon order. We wished they had mentioned this during their welcome every morning when they asked for our room number. I think I’m still coming back to this hotel.

One of the best hotels we have stayed at. Perfect location with views of the mountains and lake. Friendly efficient staff. Excellent breakfast in beautiful dining room. Outdoor dining terrace.Full amenities including pool, spa etc.easy walk down to the lake and hourly bus uphill from the lake will also take you to Spiez railway station, convenient for connections to all parts of Switzerland. Would definitely stay there again.

Wonderful hotel. Fantastic location, great rooms and great service.

Beautiful stay at Eden. We were picked up from the train station and checked in quickly. The room was phenomenal with a view over the lake to the Alps. We could have sat on the balcony all day just watching the goats walk around. The breakfast buffet hot food was a bit cold, but you could order fresh eggs a la carte which was perfect. A good selection of food and good coffee. We had a dinner at the restaurant and the food and service were impeccable. We also had a massage with Jasone, one of the best ever, she was very experienced. The town of Spiez was great to walk around, a perfect stay, thanks to all the staff for making it so lovely.

The staff was friendly and welcoming. There space was beautiful