Overall，it was a terrible experience. We stayed there for just one night this time. When arriving with my friends at the hotel, a girl asked us to sit down at the lobby and wait for checking in. So we did. My understanding was that she would bring all the paper forms to us for filling in. Then she came and asked me to go to the counter, which is about 30 meters away from where we sit. It's fine and I went to the counter. The man at the counter asked me some questions and told me to go back to where we sit and wait. So I did. 5 minutes later, she came back again, and asked me to go to the counter, again. The repeated a couple times more. Later that day, we went to a bird-watching tour. At end of the tour, the naturalist who guided us, told us that they'd like to provide us with a free coffee or tea. How sweet. We were so tired and thirsty, and a cup of tea would mean so much for us. So we sit down and told the waiter that we'd like to have some tea. 30 minutes passed, our tea was not made yet. When asked, the waiter said "I have asked someone to make the tea." Hello, you are the waiter, and you are surposed to make the tea for us, isn't that right? One last thing. We were told that the dinner started at 19:30. I've been traveling over the world and this is my first time to experience a resort hotel that does not provide guests with dinner until 19:30. Why on earth is that??? I saw many guests just waited at the lobby since 18:00.

Loved the lake and surrounding area. It was so serene. Breakfast was included and was amazing. It was cozy detached cabana type of room. Friendly staff.

Room too much dirty Water come from ac Phone broken

Great place with a beautiful location. Very friendly staff.

The location of the property is excellent but the housekeeping services are below average. The restaurant staff was excellent- Mr. Jayararatne and waiter Mr. Imalsha are extremely good and made every meal a pleasant experience

We loved staying at this hotel and found the setting and scenery very beautiful. the hotel consists of little bungalows inside the forest, right next to the lake. I would like to see more information about the hotel services to be more readily available in the rooms and public areas (ie spa & other facilities). the pool should be renovated and enlarged. Also the hotel should provide some paddle boats and kayaks for rent so that people can enjoy the beautiful lake.

No need to say anything. It's just great!

TOO old

A very average stay. I’m not sure I would recommend this. The staff are lovely but the rooms are very dated. I don’t think it’s worth the price when there’s many other amazing properties in the area.

Like the place very much. Excellent staff and excellent food

Super friendly stuff, very nice place. Highly recommanded

Great massage and dinner.

We had an absolute great time, i must say the level of customer service was excellent and 5 star, ranging from oir porters, to front desk to the ladies and gents who served us and worked in the restaurant!! Well done!! We shall be back again, beautiful relaxing location as well!!

Property has only one restaurant. It get crowded quickly. Had wait long for a table, food etc especially hopper stand. Management shd fix this bottleneck

Belle chambre (villa) située dans un très grand parc au bord du lac. Pleins d animaux, des singes, écureuils, lémuriens, et qqes insectes. Au bord du lac, avec 2 magnifiques piscines. Une belle atmosphère paisible. Le lit est confortable. Le personnel très gentil. Le buffet un peu répétitif mais pour le prix il n y a rien à dire. Les chambres pourraient etre un peu mieux nettoyées, mais nous y avons été très bien. Endroit parfait pour aller visiter Dambulla, Sigirya et Polonaruwa

レイクサイドディナーをお願いして　十分なサービスで料理も美味しかったですが　ちょっと暗すぎで料理がしっかり見れなかったのが残念でした。　ゆっくりSPAやプールもありのんびり過ごすのがお勧めです。

Property needs better upkeeping. Stayed here after a few years and noticed it has gone down in quality. Pest control wasn’t done, rooms were not very clean, the toilet water kept on running unless you try to flush several times till it stops, tv remote wasn’t working. Staff was helpful but felt they were limited by the resources. Management has to do a better job!

Beautiful resort and friendly staff.

Amazing place. Very friendly staff. Great Food. Will go there again.

The hotel is really amazing. Perfect place for the family stay. Huge beds, calm area, tree house, swings, and much much more what people with kids will enjoy. When buffet breakfast or dinner offered, it has a big variety of different cousin - European, SriLankan, Indian, etc. Staff was amazing, polite and friendly. Starting from cleaners, and ending with receptionist. Special thanks to staff who served breakfast and dinner. They are amazing. Three nights in this hotel wasn't enough for us. Definitely will return and stay in this hotel again.