Alfie
與親友同行 與朋友同行
2.0
/10
14 幾週前評論
Hotels.com verified review
We were robbed. Staff didn’t seem to be shocked about it or sympathetic. It is advertised that there is CCTV but when it came to us needing it, they told us it doesn’t even work - and because of this, police said there was nothing they could do as there was no “proof”.
We went out for dinner for 1 hour with our one and only key, after ensuring our door and windows were closed and locked. We came back to find our door and bags wide open with our belongings strewn across the floor. We frantically searched through our items to find money taken from wallets.
Night staff were dismissive. We told them what had happened and we were visibly shaken up. Mostly, we worried about the fact that someone could quite clearly get into our room and we had to stay in there for another two nights before we left. We were told the only people that could get into the room were those with a keycard, which clearly wasn’t true considering we were robbed.
Don’t recommend risking this stay.
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