热情，干净，舒适

因天冷所以很想喝熱茶，但沒有泡茶設備，對於四星酒店來說這應該是必須的！

这是非常有传统的一家酒店，服务、房间、清洁、都非常的好。唯一不足之处就是不提供烧水壶，喝热水不太方便，其他一切都非常好

Excellent reception and breakfast, clean, nice view, but a little far from station

The staff was phenomenal..very kind and very helpful. The food was perfect way more than I could imagine eating with so many options of meat, pastries and bread. The environment was fancy yet cozy. The view was gorgeous and a good place to walk around! The bed wasn’t that comfortable but that’s so small complaint compared to the amazing experience I had I didn’t think twice about it. I will be going back next visit!

Beautiful place!!

This hotel is absolutely beautiful and the staff are exceptional! Every member of staff made sure we had everything we needed and they did so happily. We stayed here for 2 nights and as each member of staff went off duty, if we were downstairs, they came over to say goodbye and to see if they could do anything for us before they left. Breakfast was excellent and there was a wide choice served in a beautifully elegant room in keeping with the rest of the hotel. We could've had breakfast outside in the garden if we'd wanted. Our room was stunning with everything we needed. We had a garden view with a nice long balcony and 2 doors leading onto it. We asked at reception for a recommendation for lunch/dinner and they suggested an Italian restaurant 5 minutes walk away that made homemade pasta. They booked it for us and it was extremely good and reasonably priced The hotel is about 10-15 minutes walk in the heat (38 degrees) to the start of town so if you have trouble walking far i would suggest a taxi. One day we got a taxi into the San Lorenzo district as this would've been quite a trek and it cost around €15 (via the outskirts) there and €10 back (bus the centre of town). In the evenings we had a nightcap in the hotel bar and their Aperol Spritz was the best I've had. There is also a rooftop garden with amazing views.I spent a long time on Expedia to find the right hotel for us and this hotel did not disappoint. It was perfect in every way and I can't praise this hotel enough.

We loved the rooftop view, charming outdoor garden and the beautiful breakfast. Hotel staff in particular Heardeep were very helpful and friendly. We highly recommend a stay at this hotel. It was the highlight of our trip in Florence.

the staff was amazing! they went above and beyond.

i love this place and the staff!! only thing i wasn’t the most pumped about is how you give your key to the desk whenever you are leaving the hotel. i understand they are very unique keys and pick pocketing/theft is common so it’s not the worst idea to do this.

Fantastiskt hotell med enastående service! Riklig buffé som kunde avnjutas ute i den tillhörande trädgården.

Cuartos grandes, y cómodos. Excelente servicio, a 20 minutos caminando del duomo.

Es hermoso!! Y la ubicación es perfecta. Mil gracias a Jeffrey por todas sus atenciones, fue súper amable. El desayuno es buenísimo. Y también es de reconocer la insonorización de las habitaciones.

一昨年利用してよかったので、再度利用させていただきました。朝食がとてもよかったです。 水筒を洗って欲しいとお願いしたら快く対応していただけました 今回は時間なくピアノが弾けませんでしたのでまた機会があれば弾きたいです 雰囲気もよくとても静かな場所で大変気に入っております

This hotel has a lot of character. Every room in the facility was carefully decorated. The room felt like a room in a fairy tale. The staff was amazing. They were very attentive and helpful. They went above and beyond to make our stay pleasant. I will definitely stay here again or recommend it to my friends and family.

Excelente hotel en todos los sentidos!

If you are looking for a "A room with a view" atmosphere, that's it. The hotel is in a mid-XIXth century palace, rather well mantained, even if a few things in the rooms should be updated. Staff members are extremely kind and ready to make you feel as comfortable as possible. Furthermore, the hotel is very close to the railway station and to the city center.

Muy buen lugar, lo recomiendo ampliamente

Posizione fantastica, vista suggestiva! Palazzo storico, cortile interno superbo! Arredamento classico quanto la struttura. Colazione buona.

Great place, wonderful breakfast.