Amanda
與伴侶同行
4.0
/10
13 幾週前評論
Expedia Group verified review
Like a lot of people, we traveled a long way to get there and we’re so happy to be in such a beautiful castle surrounded by beautiful mountains. We attempted to get a drink at the bar and the lady was past the point of rude, ignoring us. And washing dishes. We were the only ones standing there for over 10 minutes when I finally asked her for help and she said she’s busy. Another lady walked past and I asked her if I could just get a cup of ice and she said she works in the restaurant not the bar. 20 minutes later we just gave up and left. The dinner service was a complete disaster. Forgotten orders, charged for drinks weren’t supposed to be charged for, etc. The hotel has so much potential and is so beautiful but the staff definitely put a damper on our first night. After that we ate out and bought our own drinks from the local store. The hiking in the area is amazing. Next time we will just stay closer to town and enjoy the daily hikes
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