我訂的是非吸菸房，但我入住的卻是吸菸房。 飯店假日沒有接駁車，因此必須搭乘計程車去地鐵或其他地方。 第二天的晚上房間完全沒有整理。

It is not convenient in hotel's region. Though hotel provides shuttle service, but it doesn't work during weekend and service region is also limited. The breakfast is acceptable, but the room has smell of cigarette.

Habitación limpia Servicio amable Desayuno completo y bueno

The airport shuttle was very helpful, picking us up at car rental return the night of our stay and taking us back to the airport the next morning for our flight. Desk staff were courteous. The restaurant food was good and reasonably priced. Our flight was too early to sample breakfast, but we did enjoy the pool! Our room was spacious, with an adjoining space for teenage children. Happy to recommend the convenience and amenities of this hotel for an early morning departure.

Super bueno El personal maravilloso en fin todo super

Staff was very friendly and helpful

quarto limpo, cadê da manhã agradável, equipe de funcionários atenciosos e prestativos. Tivemos uma ótima experiência e com certeza voltaria a me hospedar no Amura Alcobendas.

Needed a hotel near the airport for myself and 2 friends. We were leaving extremely early the next day. This hotel was convenient, and they helped us get a better room since I had reserved for 2 originally. Highly recommend!

Room was spacious and clean, very convenient to walk every where

The airport shuttle doesn't run on weekends, or overnight (which they do make known on the website), but it would be more helpful and convenient for guests and travelers. The breakfast doesn't open until 8:00 am, which makes it difficult if you have tours planned, or a morning flight. Same in the evening, the restaurant doesn't begin serving until 8.00pm. There were very few staff who could speak English, so communication was hard. Overall, it's a very nice hotel, the beds were comfortable, and rooms very clean, and there is a nice rooftop pool and hot tub. The food they served was excellent.

I felt safe, welcomed and enjoyed the breakfast (worth it)

Muito bom!!! Cafe excelente

Perfect hotel for a stay near the airport. Excellent customer service from all staff at the hotel, clean rooms & uncomfortable beds, free shuttle to/from airport. We had dinner there the night before our flight left and it was very good. Continental Breakfast was also good. Would definitely stay there again!

Passamos uma noite incrível. O hotel é muito confortável e limpo. Os colaboradores são muito educados e eficientes! Gostamos muito. Super recomendo!

It was a good experience; the hotel is nice.

El Hotel lo reserve para mi mama y ella quedo encantada con tod.

The airport shuttle doesn't run on weekends, the room had a funky smell and the walls are extremely think which allow you to hear everything, the pool was enclosed in a clear greenhouse which made the area unbearable on a warm sunny day. Spend a few extra dollars and stay somewhere else.

Excelente lugar para estancia y el personal muy amable

Yes

Muy buen hotel ,alta calidad y con el mejor servicio 👍 muy buen recuerdo,seguro repito