The hotel stuff is very helpful and nice! However, the hotel is too old and dirty. The room design is also very old style and may make you feel a little bit scary. Not recommended.

離火車站不到10分鐘走路距離，環境清幽，早餐很棒，唯一美中不足的是所預定的景觀房是面小運河而非大運河

The staff very impolite and not willing to help you.

The staff is willing to help, however the overall tidiness and cleanliness of the hotel rooms is disappointing, also the hotel gives a creepy vibe.

I must say the room was spacious, and it had a very romantic feeling. The staff were friendly and professional. I highly recommend this hotel for any couple that is looking for comfortable beds, nice showers and cold rooms.

Beautiful clean property, with canals on both sides. Nice green courtyards and trees, good food and service:) Close to the train and amenities. Room very nice, updated yet still classic Venice. Highly recommend, we would definitely stay here again!

Great PLACE to stay First time in Venice. We will definitely stay here again besides the service being great you get that home you feel vibe. Very, very clean if I could give it more than five stars, I would

Very unique! Short walk to the train station, which was great with heavy bags. Breakfast was excellent out on the garden overlooking the Canal

Great location and friendly staff. Very clean and beautiful lawn/garden area. Would stay there again!

Nice boutique hotel with friendly staff

The staff was excellent and took care of us well. We were only there a short time but will be going back soon. When we do, we will be staying at this hotel again.

If they only had complimentary ice water I would give you a 5/5

Tolles Hotel mit einem einzigartigen Garten für Venedig - direkt am Canale Grande. Frühstücksauswahl gut - für 4-Sterne-Hotel könnte nicht alles in abgepackter Form vorhanden sein - Marmelade, Joghurt, ... Wurst- und Käseauswahl könnte auch ein bisschen mehr sein, es ist aber für jeden was dabei. Personal sehr freundlich und aufmerksam. Hotel ist aber auch im gehobenen Preissegment. Uns hat es sehr gut gefallen - danke.

Location,location,location..Beautiful villa ,fragrant gardens ,and beautiful Venetian decor all create an outstanding hotel…Great breakfast and personable service made stay rememberable…

Tres bien situé et un cadre magnifique au calme avec une terrasse magnifique !

Extrem freundliches Personal. Die Lange des Hotels ist wunderschön

Eine wunderschöne Unterkunft. Besonders der Rosengarten direkt am Canal Grande hat uns gefallen. Das Personal ist sehr freundlich und das Frühstück lecker. Die Unterkunft ist praktisch gelegen. Das einzige, was uns gestört hat, war, dass die Klimaanlage im Zimmer nicht ging und beim Fenster aufmachen dann die ganzen Mücken reinkamen. Insgesamt können wir das Hotel dennoch empfehlen.

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Staff were kind but the ground floor room next to the reception ( room 10 ) was incredibly noisy during the night. There was also significant overhead noise from the room above.

It was amazing! The staff is very friendly, everything was perfect! Also the breakfast was delicius !