Excellent location for visitors. Clean property and option of valet parking.

The hotel and room were both very clean, the in-room breakfast delicious, the staff very courteous, valet parking a bit disorganized when we arrived, but way better when we were leaving. My only complaint is the fact that this time we were in the St-Jacques tower portion of the hotel and it is extremely confusing and complicated to find your way with the elevators etc. not well explained or indicated.

Wonderful

We arrived on Friday 7/3 and after checking in we went to the room to put our stuff away and grab a quick shower before exploring the town. We noticed there was no body wash. On our way out we informed the staff and they confirmed it will be there ASAP. Next morning we found out body wash never made it. So we informed the staff again finally we got it on the next day. Front staff always acted like it is a hassle. Our room was not clean once during our 3 night stay. The never took the trash nor clean the bathroom . So overall the hotel was ok

Staff were extremely helpful and very keen to help.

Staff very helpful when an unexpected travel delay occurred to allow for my roommate to check-in at the correct time and provided me a roomcard when I arrived after midnight. The pool hot tub was very nice after long day. The restaurant staff were very polite, the food was delicious and when asked for the dessert recommendations they were able to provide good description of the flavours which helped me make my choice.

Room was wonderful. Breakfast was amazing.

When you stay at Le Westin you should stipulate a room without carpeting. They have great rooms with solid surface flooring that does not catch and retain odors. My wife has allergies and unfortunately they were not able to accommodate our request. She was a bonvoy member and this did not help.

Great location,pool spa.

Prime location Pet friendly , even do they charge you $50 a day for the dog , The restaurant is delicious

all good！

great location. Clean and nice atmosphere.

Good

Had a wonderful stay! Thank you

We had a wonderful stay and would definitely recommend this hotel. The location is outstanding, right in the heart of Old Montreal. Everything we wanted to see and do was within walking distance, and the neighborhood felt charming, vibrant, and safe. We stayed in a room with two double beds, which was spacious, comfortable, and exceptionally clean. The bathroom was spotless, and the room was well equipped with everything we needed. Overall, this was a fantastic experience. If we return to Montreal, this hotel will be our first choice.

Clean room

Very satisfied with everything. Staffs were very helpful and friendly. Location is the best. Definitely going to visit again.

Great stay! We always book this hotel and never disappointed

Room clean and staffs are helpful.

The Good: Location: You’re central to so many places, easy nice walk to great food, big events, etc. Transportation nearby and pretty easy to and from other parts of town with Uber. Lobby: Covered entrance, so no worries about rain. Valets, Concierge, and several front desk staff available. Carts for luggage, umbrellas for loan, mini mart store for snacks and drinks open 24/7. Gym: Lot equipment that all seemed in good shape or newer. They loan massage and stretching kits. The sauna is in the pool area left as you come through the door. There’s a restroom with several rooms to change and shower if needed. Room: Pretty spacious with good space to store everything and while I’d read the pillows can be tough, I didn’t have an issue with mine. Staff: Housekeeping and front desk were all either friendly or great at suggesting an alternative. The Rest: I didn’t interact with any of the Valets, but they were pretty often just loitering in the path of the escalators. One guy was behind the valet desk furiously typing when I was trying to return an umbrella…no acknowledgment. The hotel is huge, so plan for a walk any time you go down for a ride, are going to workout, etc. Housekeeping changed the sheets on one of the beds but just didn’t replace the sheet and the other bed had some stain. The shower design is probably the worst I’ve seen in a while, awkward to turn on, splashes everywhere and the drain is loud. The mini-mart scanner works about 30% of the time.