Hotel staff are really good & polite here. Most of them wearing smiling face when they providing excellent services to their clients. A very strong man carried all our heavy suitcases to our apartment efficiently. A beautiful lady answered all our enquiries politely and a gentlemen even said goodbye to us before we got into the airport taxi that the hotel called for us. U can see how warm they are !! But on the other hand, the apartment 3F is too old, look a bit horrible. Much better is the apartment 4F.

Incredible location and very cool staff.

Todo muy bien

The place was amazing and so the staff!!

Super clean and efficient place to stay! Great view off the tiny balcony. Close to the Metro and right in the thick of things. We would definitely book again.

Todo bien Gr te amable

Entrée sécurisée

Absolutely huge apartment, quiet, 2 balconies, clean.

Location is fantastic. The place was very clean and cozy. Beds could be a little more comfortable but overall a great stay for a couple of days.

This was an amazing place to stay near all of that is important in Madrid. We were thrilled to be staying near all of the action. The beds were comfortable, the kitchen was fully stocked. The only downside was that I missed in the first communication when I booked the apartment is that you need to check in at Hostal Madrid two doors down. There is no sign for these apartments, just a door number. Another important thing to note is that there was no laundry available in the building but some are nearby. Some of the guests get pretty loud, so it may not be the best place for light-sleepers but considering where you are staying, it is par for the course.

Apartamento amplio. Seguro. Negativo puerta baño sin seguro

Ubicación espectacular, solamente había un olor fuerte, se quitó al abrir las ventanas, cómodo súper accesible a tiendas de comida, calimas menos de 1 min y estas en la Plaza del Sol.

Die große und helle Ferienwohung liegt direkt mitten im Zentrum von Madrid, aber dennoch sehr ruhig an einer Fußgängerpassage. Der Plaza del Sol und die Metro liegen nur zwei Minuten entfernt. Die Rezeption ist 24 Stunden mit sehr freundlichen Mitarbeiterinnen und Mitarbeitern besetzt. Sobald Sie das Haus verlassen sind Sie von Sehenswürdigkeiten, Restaurants und Geschäften umgeben.

Very good condition apartment and great price.

The hotel is located at the heart of the city so the Metro, Bus and taxis are very accessible. Restaurants and stores are also walkable. The elevator is not that reliable.

Excelente la atención al cliente

Todo perfecto. El departamento es mejor aún de lo que se describe y la atención del personal excelente. La pasamos genial y si volvemos a Madrid ya sabemos a dónde nos hospedaremos. Lo mejor es la inmejorable ubicación. En la mismísima Puerta del Sol y a metros de todo para recorrer disfrutando cada rinconcito de esa lindísima e histórica zona no lo duden, el mejor seguramente

People are super friendly and helpful. Location is the BEST ever!

The staff was tremendously nice. Our flight arrived very early in the morning. The staff let us put the luggages there, so we can explore the city hands free. On the check-out day, they also did the same thing, free of charge. Thank you so much! The room was very clean and quiet. The beds are comfortable. The drainage is slow, but it is a minor problem. The location is excellent! We can walk to many attractions. I recommend this apartment.

Localização excelente... fácil acesso ao apartamento (via celular). otimo atendimento. Apenas inconveniente com o barulho de crianças no apto de cima (correndo... jogando bola... até tarde da noite)