Very frendly staff Beach awful

Idyllic resort on a paradise peninsula. Ticks all the boxes. Only annoyance is the amount of wasps & the value for money for the restaurants.

The staff were lovely and attentive, the pool was great and the view across the bay with the mountains of Albania as the backdrop was very beautiful. There was also a beach and multiples bars The only small gripes I had were that many of the amenities were hard to locate and there wasn't much signposting. Also, some of the meals that weren't included in the package were quite expensive, and there were a couple of restaurants in the area that did delicious food for a more reasonable price. However, I very much enjoyed my stay and would come back again.

Beautiful place

Absolutely fantastic, the service was top notch - staff were friendly and went out of their way to make sure we were having a good time.

Service is very slow. The staff is not very engaging. Initial greeting and welcome was great. After that, poor service. Very difficult to get the basics, coffee, ice, towels, drinks at outside bar.

A wonderful and welcoming place, well located on the island.

Vackra omgivningar med fin välskött trädgård och flera stränder att välja på. Utmärkt frukost med många varma och kalla alternativ. Jättesköna sängar, betydligt mjukare än de brukar vara runt medelhavet. Bra tryck i duschen. Tyst AC på rummet som gick att reglera själv. Vi använde även systerhotellets faciliteter som strand, pool och glassbar.

Une de mes pires expériences de vacances depuis bien longtemps. J avai réservé une chambre "superior bungalow sea view" à 500 eur la nuit environ, à ma grande surprise la chambre n avait pas de vue mer (un gros arbre la cachait complétement). Il me soutenaient que les mots "vue mer"reflétaient la catégorie de la chambre mais ne garantissait pas une vue mer!!!!!! 2 jours plus tard, ils m en proposaient une autre avec le meme problème! La chambre est petite, aucune décoration, on ne tient pas à 2 dans la salle de bain, sale car a été nettoyé une seule fois en une semaine, les éléments de robineterie se dégondent (comme les placarts)... et ce qui soutenait la douche s est desincrusté du mur et est tombé. Les carreaux de la piscine sont couverts d une épaisse mousse jaunatre (crasse?), absolument répugnant ..et rien n est nettoyé, les carreaux extérieurs de la piscine sont très très glissants(ma fille est tombé 2 fois), c est vraiment dangereux . Ne parlons pas du buffet à 55 euros par personne, une horrible cantine , j ai de meilleur souvenir de ma cantine scolaire, produits bas de gamme et toujours trop cuit! On est sans cesse harcélé par des guépes (à vraiment éviter pour les enfants et personnes sensibles) (j ai été piqué 2 fois). 2 autres restaurants dans l hotel qui sont de bonnes qualité mais avec des prix stratosphériques. Peut etre que Grecotel devrait faire un point moins de marketing mais améliorer son service client qui à mon avis n atteint pas celui d un 3 etoiles.

Beautiful property, clean, amazing scenery. The only thing the elevator there is only one elevator for the whole sixth floor and it was slow so usually we use the stairs.

Great location and fantastic staff. Pools and beach were nice although the situation with the sun loungers was ridiculous with other guests "claiming" sunbeds from before 07:00 am! The hotel did nothing to alleviate this issue. Whilst we enjoyed our time there, this issue alone would prevent us from returning. A shame.

ATTENTION un cauchemar la chambre ne correspondait pas du tout à celle achetée manager irrespectueux qui vous méprise et insulte et fait du chantage.

Our stay was amazing; warm and welcoming staff, full board meal package was top notch delicious, room was quiet and clean with an unbelievable panoramic view of the property and sea, pool/beach were so relaxing and enjoyable, loved the fun music at night. We would love to come back every year!

Definitely not a 5-star experience. Hotel is quite run down, bathroom had mould and had some terrible patch up jobs. Bedroom smelt damp. While the staff there were all nice and pleasant, none of them seemed to be well trained or able to deal with any issues effectively, the restaurant service was chaotic and slow.

Our stay was perfect! The hotel took our requests into consideration. The property is truly beautiful, and the staff is really friendly and helpful. Would definitely go back. PS. thank you so much for making our anniversary so special.

Supert hotell for en behagelig og rolig ferie! Enkelt å koble av fra hverdagens mas:)

Highly recommend for a family getaway. We visited with our baby daughter for a week and would love to have stayed longer. Suggest doing half board as there are limited other food options close by.

Can’t say enough about the views -from everywhere -the lobby, the breakfast, the seaside, the pool, the restaurants AND the seaside rooms.

Sehr gutes Hotel, mit super Service und tollen Ausblick.

This is by far one of the most beautiful places I have ever been to (and I am a frequent traveller). The nature is outstanding and they really take care of the outdoor surroundings. The hotel itself is not a 5* one, I would say a 4* (the main building needs a bit refreshed to get a 5* status), and the staff needs a bit more training for that to be credited 5*. While we had an amazing experience and a wonderful welcome that we very much appreciated (a birthday cake and champagne upon arrival), there were tiny aspects that made me see why itțs not at 5* yet. Some of the staff in the breakfast/dining area were kind of rude (because at the start of breakfast there were not enough staff and those present were running around quite stressed). On our last day we had to leave early to the airport and we did not know that we had to book an early breakfast so we were there at 07:20 (the breakfast starts at 07:30 - very late for such a resort with so many people!) and even though most of the food was displayed and we told them that we did not know about the booking of an early breakfast we were shouted at that we should not touch the food. This kind of attitude is incompatible with any hotel rated 4* and above.. I would say book the hotel for its nature, for the beach, for the absolutely fantastic surroundings, but do not expect it to be a perfect 5* hotel.