Palazzo Alexander Hotel

探索 Palazzo Alexander Hotel
9.4
卓越體驗
來自 794 則評論
清潔度

9.6

房間舒適度

9.0

地點

9.4

服務與設施

9.8

旅行者評論 Palazzo Alexander Hotel

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精選評論
Terry
8.0
/10
411 幾週前評論

Expedia Group verified review

Nice and helpful staff. Good breakfast buffet. Rustic style of room furnishings.
ZHENYU
icon-家庭
家庭
10.0
/10
508 幾週前評論

Hotels.com verified review

在城墙内,离城门不远,提供停车场,服务很亲切。 早餐不过不失,WIFI不佳。 卢卡值得住一晚好好体验。
jordan Catherine
10.0
/10
13 幾週前評論

Expedia Group verified review

Amazing stay! The hotel staff are so friendly and helpful. We stayed for 2 nights and had a lovely time, rooms are very clean, great aircon and blackout shutters. Couldn't recommend more for a city break. Great location, everything walkable! 5 stars
Gudmund Jonny
6.0
/10
14 幾週前評論

Hotels.com verified review

Mye støy fra Aircondition
Olga
icon-與朋友同行
與朋友同行
8.0
/10
17 幾週前評論

Expedia Group verified review

Pros: Super cool concept with each room being an opera Very central location - close to everything in Lucca Clean room and nice shower Cons: AC exists but the room was still very hot in July You have to leave your key with the front desk every time you leave Only two pillows per room and pillows/blanket were itchy and uncomfortable
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Kim
10.0
/10
17 幾週前評論

Hotels.com verified review

Great location friendly staff and good experience
Jana
icon-與伴侶同行
與伴侶同行
10.0
/10
17 幾週前評論

Hotels.com verified review

Warm and welcoming staff, convenient location inside the city walls. A perfect stopover for the Lucca summer festival.
Haley
icon-與伴侶同行
與伴侶同行
10.0
/10
17 幾週前評論

Expedia Group verified review

Of all of our hotels in Italy, this was by far the most grand for the value. We enjoyed made to order breakfast, great communication regarding parking and navigating the city, and incredibly kind and helpful staff. This was also the best air conditioning we found during the June heat wave, and we slept so comfortably!
Klaus Castagni Parasole
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
6.0
/10
18 幾週前評論

Hotels.com verified review

Dejligt lille boutique hotel, med central placering. Det er af ældre dato, og efter min mening for dyrt i forhold til standarden. Ville kalde det 3 stjernet og ikke 4, men personalet gør deres bedste og er meget venlige og søde.
Jarle
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Hotels.com verified review

Really nice hotel with very friendly staff.
Annette
icon-與兒童同行
與兒童同行
10.0
/10
19 幾週前評論

Expedia Group verified review

The staff should give lessons to other hotels on hospitality. This hotel is an example of how guests like and want to be treated. Hospitality starts here. I plan to write to the manager to praise specific staff.
Jolene
10.0
/10
20 幾週前評論

Hotels.com verified review

The staff goes out of there way to personalize your stay. Amazing people all working together to make your stay wonderful.
Robert
icon-與伴侶同行
與伴侶同行
10.0
/10
20 幾週前評論

Hotels.com verified review

We arrived as per usual bad travel rules and parked where we thought we were instructed to park-the staff was so helpful! The son of the owner literally jumped in our car and personally escorted my husband to the right parking area. While he was gone the owner reassured me, showed me in a map where everything was and another young man helped me with our bags to our room (and yippee they had an elevator). The room was awesome, the location ideal-a perfect way to end our trip to Italy!
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Michael
icon-與伴侶同行
與伴侶同行
10.0
/10
26 幾週前評論

Hotels.com verified review

Pragtfuldt hotel, med god beliggenhed og room with a view.
JESSICA
icon-家庭
家庭
10.0
/10
29 幾週前評論

Expedia Group verified review

My daughter and I just walked in the door from a 2 week European vacation and it's unanimous that this was our favorite stay our entire trip. The hotel has a lovely old world Italian charm and the room was surprisingly roomy given the other hotels we visited. What really made it special was the staff. The breakfast was the nicest we encountered during our trip with the best pistachio croissants that we tried to replicate throughout our trip but were unsuccessful. The family-run hotel even made some special moments on Easter with the guests that really made it feel like you were staying with family. Loved Lucca and would 10000% come back to Hotel Alexander on our next stay!!!
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Mel
10.0
/10
30 幾週前評論

Hotels.com verified review

From the moment we walked in, I knew we were in the right place. The gentleman greeted us in a welcoming professional way that was classy and just the right amount of engaging. The room was great as well as the breakfast. I highly recommend this hotel and would absolutely stay here again.
Mireille
icon-
10.0
/10
31 幾週前評論

Hotels.com verified review

Un endroit charmant. L’accueil est très sympathique. Hôtel très bien situé.
Karen
icon-與伴侶同行
與伴侶同行
10.0
/10
34 幾週前評論

Expedia Group verified review

Lovely room in a quiet location. Staff were very friendly
Carl
10.0
/10
43 幾週前評論

Expedia Group verified review

Very nice, friendly and warm service.
Mozhgan
icon-閒暇 家庭
閒暇 家庭
10.0
/10
46 幾週前評論

Expedia Group verified review

The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff
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