這家飯店地理位置優越，靠近火車站和購物區，週邊餐飲選擇眾多，方便出遊。雖然飯店有些年頭了，但維護得很好。房間大小適中，符合日本飯店的標準——不大也不小。每層樓都有自動販賣機，提供冷熱水和各種飲料。行李寄存服務和24小時值班人員都給我留下了深刻的印象。餐飲以日式料理為主，但也提供一些歐式菜餚。總而言之，我強烈推薦這家飯店，尤其是在大阪期間，如果能找到折扣價或趕上促銷活動就更好了。

很棒的飯店，離大阪站很近。

房間大小適合三人入住，但飯店在房間裡提供了三張迷你雙人床，導致房間內幾乎沒有活動空間。床很乾淨很舒服！

飯店就在JR大阪站旁邊，對我們來說非常方便。去哪裡都很方便，但又不會覺得太吵。自從我15年前上次來梅田以來，這裡發展了很多。每層樓都有飲水機和自動販賣機。大廳提供免費的卸妝水、洗面乳、潤膚露和茶包，供客人自取。電視只有本地頻道。牆壁似乎很薄，或許是隔壁房間的客人太吵了。入住期間可以請大廳工作人員提供毛巾，但飯店不強制提供。

5/5 Stars – Excellent Stay at Hearton Hotel Nishiumeda Osaka! 🌟 Stayed here while visiting Osaka and had a great experience. The location is perfect—just a few minutes’ walk to Osaka/Umeda Station, which made getting around the city super convenient. The hotel is surrounded by shops, restaurants, and easy transport links. The room was clean, comfortable, and well-kept, with everything you’d need for a short stay. Staff were polite, professional, and always ready to help. Check-in and check-out were smooth and efficient. If you’re looking for a practical, well-located, and reliable place to stay in Osaka, this hotel is a great choice. Would happily stay again on my next trip!

Location is great, can't complain much because the price is cheap. Some front desk are not up to standard. They say they can't ship my luggage with yamato! Due to snow. Its just not a good excuse. There aren't any snow in osaka when I stay for 6 days. I tried to ask to another staff the next day they also say they can't send. The problem is, its like they answer like they don't care and lack hospitality.

Properti mengizinkan suami untuk check-in terlebih dahulu saat saya belum bisa ke lokasi tepat waktu. Lokasi super strategis untuk akses ke area Umeda di Osaka dan akses ke JR line di stasiun Osaka. Laundromat tersedia beberapa unit sehingga tidak ada penumpukan antrian untuk penggunaannya. Air minum gratis dan vending machine minuman ringan tersedia dekat lift.

Very helpful. Yesterday I was late checking in because I missed the train, but they allowed me to shower and pack up my things. Very recommended hotel ☺.

Lokasi dekat dengan JR stasiun, bila naik bus dari atau mau ke aiport sangat mudah.

โรงแรมสะอาด บรรยากาศเงียบสงบ มีเสียงรถไฟบ้างเพราะอยู่ใกล้สถานีโอซาก้า หักแต้มเรื่องอาหารเช้าซ้ำๆ ไม่ค่อยมีให้เลือกมาก ให้3.5/5

Hotel is in a good location. Very near Osaka Station. I just did not like the pillow. But over all, it was a good experience. 😀

Kind of small, but it was nice. Price could be lowered a bit.

The hotel is good location, close to the Osaka train station and also easy to find shopping mall and restaurant. The staff is welcome and breakfast is good.

Sangat dekat dengan stasiun Osaka, menyenangkan menginap di sini

near station, hotel too old, not so clean

The hotel is about 5 minutes from osaka station. If you want to stay in quiet place, the hotel is not an option. Since you can hear the train and a bit noisy. The room is a bit small but clean and tidy. Front office staff is also helpfull and friendly.

The location is awesome. Only walking distance to Osaka station and near shopping malls. Umeda Sky Building is 10-15 minutes walk. The room is fine as the space of hotels in Japan is not big but as long as we could put and open our luggage in the room it is okay. Love the view from our room, the railways with busy trains from 13th floor and also the Umeda Sky Building. The hotel also provides luggage stories when we haven't able to check in.

the hotel best interest is its position..located just a blink away from the osaka station - the sakurabashi exit..no need to worried if book w/out breakfast the whole alley for a good taste and affordable price is the passage you will hv it through after exiting the sakurabashi. the hotel is clean..but a bit old on its furniture. one other plus for these hotel is the staff who is very nice and giving their best service, they will go to your room and lend you the connector for mobile charging w/out any deposit, a very different way with the other japan chain hotel A*a where they will charges and ask you to go to reception to have the connector.

Kamar twin bed dgn ranjang yg cukup besar dan menu breakfast memuaskan

Location is great very near osaka station that have mall, restaurant, cafe, transportation, everything. The room is clean, I stayed outside all day so the room just perfect for me just for resting after long walk. Recommended hotel.