Comfort Suites At WestGate Mall

探索 Comfort Suites At WestGate Mall
8.2
非常好
來自 1,000 則評論
清潔度

8.4

房間舒適度

8.4

服務與設施

8.4

旅行者評論 Comfort Suites At WestGate Mall

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精選評論
chenggui
10.0
/10
47 幾週前評論

Expedia Group verified review

Jane
icon-閒暇 家庭
閒暇 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Overall experience was great. Staff was friendly and helpful. The room was very clean, comfortable and spacious
Frances
8.0
/10
15 幾週前評論

Expedia Group verified review

I was pleased. It is overall a very good value for the money. I felt safe, and the room was nice. The only downside was that there were a few odd things -- a lamp in the room seemed to have a short in it; the AC thermostat was a little wonky but worked. But overall, good value for the money.
Ryan
icon-業務
業務
2.0
/10
15 幾週前評論

Expedia Group verified review

Cockroaches and stench.
Michael
icon-閒暇
閒暇
10.0
/10
16 幾週前評論

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Friendly service
Margaret
6.0
/10
17 幾週前評論

Expedia Group verified review

Pet-friendly yes, registration person not friendly. Furniture was torn, bed and bath were clean. Morning staff welcoming
Jaylin
icon-閒暇 家庭
閒暇 家庭
10.0
/10
17 幾週前評論

Expedia Group verified review

Very clean and they cleaned everday
Richard
icon-商務與休閒 家庭
商務與休閒 家庭
6.0
/10
17 幾週前評論

Expedia Group verified review

Hotel was ok. The door cards were a pain and kept on not working which needed to be reset two-three or even four times a day
Vicki
icon-閒暇 家庭
閒暇 家庭
8.0
/10
17 幾週前評論

Expedia Group verified review

Only 4 stars because the beds are only full size, yes it says that in the picture, but it would have been ok if the pull out was more comfortable and the kids could have slept on that. You could feel every spring, no they are not all like this either. This was never an update mattress or a topper. Pool was closed some of the time we were there. Breakfast was hotel breakfast food. The mall was across the street was ok. Lots of places to eat and shop in the area. We mostly will not stay again because of the small beds.
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Delos
6.0
/10
18 幾週前評論

Expedia Group verified review

The staff was great but the room I was in smelled musty and the toilet lid was cracked.
Eddie
10.0
/10
18 幾週前評論

Expedia Group verified review

My family and I had a great time. The facility was very clean and safe. I would def come back to stay.
LaShaundre
icon-商務與休閒 家庭
商務與休閒 家庭
8.0
/10
18 幾週前評論

Expedia Group verified review

Very nice hotel. The breakfast was good. The breakfast area is small because the space is cut off by a wall. It’s hard to get in and out during busy times. The room was nice but I take points off for the damp odor. I carry odoban with me while traveling because some hotels have a damp musty odor like wet carpet that didn’t dry under ventilation. The air freshener helped with the odor.
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David
6.0
/10
18 幾週前評論

Hotels.com verified review

I was on a solo trip for family business. The hotel was nice mostly clean, but the biggest issue was the sink and bathtub did not drain properly. I told the front desk the first day I was there and it was never fixed in four days. That was disappointing.
Emmanuel Joseph
icon-業務
業務
10.0
/10
19 幾週前評論

Expedia Group verified review

The suite I got was pretty nice and spacious, although there was a slight smell in the bathroom, it wasn't too bad. It had all the basics for a good price (breakfast, good room, good staff).
Victoria
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業務
4.0
/10
19 幾週前評論

Expedia Group verified review

Checked in Sunday for a stay until Wednesday. Room did not get housekeeping at all on Monday. On Tuesday they only picked up towels and got trash. No cleaning, no bed making, no wiping down anything. I checked out early and mentioned this to the front desk staff. He took a note but other than that no comment, no apology. People loud running up and down the hall late Sunday night, talking loud in and out of rooms etc. A fire alarm went off Sunday night/Monday morning at about 1am or so, not real sure why but no fire truck came and no one checked with the guests to let us know what was going on. By the time I was about to evacuate the alarm stopped and everyone went back in their rooms. Perhaps it had something to do with the awful Weed smell you could smell when coming off the elevator and walking up the hall. Breakfast not as good as advertised. Oatmeal in a pot on counter was just watery, not made properly. There were bagels available but only two pieces of regular in bread keeper and they were end pieces and hard. On a positive note there was cream cheese and butter available for the bagels. Had to get someone to fix the coffee dispenser because the top was not connected and couldn’t get the coffee to come out. Overall it was not a safe warm welcoming feeling in general at the hotel like I have experienced at other Comfort Suites I have stayed at. I will add, the front desk lady working on Tuesday morning was very nice.
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Cindy
10.0
/10
20 幾週前評論

Hotels.com verified review

Easy check in. Friendly Staff. Great service Clean comfortable room. Amazing Breakfast a variety of food to choose from
Michelle
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
10.0
/10
20 幾週前評論

Expedia Group verified review

Pool closed was disappointing, but otherwise, very nice hotel. Loved the real Oatmeal on the breakfast buffet, and the lemon water in the lobby. Definitely will stay again
Colleen
icon-閒暇 家庭
閒暇 家庭
8.0
/10
20 幾週前評論

Expedia Group verified review

The person checking us in didn’t even look at us. She checked us in and handed us our keys. Not a very friendly welcome. The room was clean and comfortable but had the telltale signs of age. The queen beds and pillows were comfortable. We had a suite with a pull out couch because I had let them know we were 2 adults and 3 kids. There was only one extra pillow and a blanket, no sheets. The couch mattress was about 3 inches thick and felt like a bed of springs. The dining room was spacious but the area the breakfast is served is closed in and too crowded.
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Andrea
icon-閒暇 家庭
閒暇 家庭
6.0
/10
21 幾週前評論

Expedia Group verified review

Our room was nice but the entire hotel smells like "stunk". The hallways, the front, outside. Thankfully our room did not smell.
KENNETH
4.0
/10
21 幾週前評論

Expedia Group verified review

The furniture in my room was damage( leather torn off). Staff advise me no drinks can be at the pool not even water
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