Nancy
與兒童同行
4.0
/10
14 幾週前評論
Expedia Group verified review
It is important to note that this property has no AC. I did not check the actual apartment's website prior to booking, since expedia had previously showed air conditioner was available. Expedia has since changed the positing. If you cannot tolerate high humidity do not stay here. It also becomes a hygiene issue since they do not change bed sheets during the stay, everything was moist throughout the stay including showers. They suggested that the area was safe and that we could leave the room door open which is not acceptable. We were provided 2 fans but due to the high heat and humidity it did not help. The room appeared to be clean, but the room with our shower had a broken handle to hold the showerhead. Therefore, when you showered it would shoot outside. When entering to shower to bath, one shower curtain appeared to have dried blood or feces. I reached out to the host through expedia because I was not given any information upon check-in. The next day the manager came to discuss my concerns, which most were addressed immediately. The manager also argued with me that I did not book through expedia, although I had the documentation to support it. The manager also stated that I should have received a welcome letter with their contact information and important information about the property. The pool area was relaxed which was a pro. The property is relatively close to the beach. The apartments had a restaurant, but you can only purchase take out or eat in.
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