Nice clean room excellent staff

The property could definitely do with updating; a lick of paint wouldn't go amiss. However, I would describe the property as quirky. Parking limited but safe. Staff go above and beyond, very friendly and helpful. Food was very good. Overall 4 stars, just needs a bit of TLC.

The hotel was ideal for us as only 30 minutes or so to Goodwood. Good value accommodation. Very helpful staff and the Restaurant food was first rate. Also worth a mention was the Bar where the staff and clientele were so welcoming it reminded us of the bar in 'Cheers'!

Breakfast ordered was Sourdough toasted sandwich. Sourdough was hard and burnt

Parking was great, plugs missing in sink

Perfect for what I needed, handy that there was a bar downstairs Didn’t try the food but what I saw going out on plates looked very nice, plenty of parking

Nice

Room was adequate for 1 night. person on desk could've been more welcoming and polite

Clean but very dated. Nice food in restaurant

The Hotel is very dated, but acceptable due to the price. The area rates are quite expensive. It's very handy for me because i visit family close by. The Hotel has a well stocked bar and dining area with a good menu selection. This is the 2nd time i have stopped here and i would stop again. It has ample parking and is next door to the beautiful Devils Punch Bowl ideal for walkers.

Location great. Staff very helpful. Price very reasonable. The place could do with having a bit of money spent on it, but totally fine.

Staff were lovely but hotel rooms were very old and in need of some TLC. We were on the ground floor and the windows were not very secure! Bathroom in serious need of some updating but the actual shower head wasn’t too bad.

An emergency evacuation light in the bedroom meant that darkness could not be achieved. No body wash or shampoo provided (so make sure that you bring your own! A smell throughout the common areas of the hotel was not a nice experience.

Very helpful staff and great location

Great place to stay roomie and comfortable. Staff very helpful too.

Staff was very helpful and polite. Hotel didn’t have any jam but was offered alternatives. No issues, great service

Awesome

The staff were all very friendly and helpful. The food was great.

The room was a generous size & the bed was comfortable. There was loads of hot water. The meal I ordered in the bar/restaurant was excellent as was the staff. The bathroom was warm. However, the central heating panel in the bedroom was not on or working so the room was very cold especially during winter. The hotel is very worn & badly needs renovations in the room. This is a pity as it could be such a draw card for the area. Please upgrade this lovely old building - I would love to come back.

Unfortunately, following a late arrival and a welcoming check in, the room and bathroom were unbelievably tired, unclean and uncomfortable. After a restless sleep on creaking bed and thin mattress, daylight showed the bathroom to have last been cleaned goodness knows when. Mould/hair/soap scum/flaking paint, heavy dust in a bathroom that hasn’t seen any attention for years. This was not purely the result of poor housekeeping, but a pretty obvious lack of management, training and care. As I checked out, the couple ahead were also complaining about the cleanliness. I cannot recall a time after using a bathroom that I felt dirtier after I had used it. It goes without saying that I would never return.