Excelente servicio, Muy hermoso hotel

Expensive but worth every penny. Spectacular property. Impeccably maintained. Gave us an upgrade. Big, clean, attractive room. Super comfortable beds. Complimentary fruit, chips, chocolate, and drinks in room. Very good selection and quality at breakfast buffet. Free breakfast delivery to the room starting at 6. 24-hour room service for earlier departures. Excellent French restaurant. Fabulous massage. Staff extremely friendly and helpful. Three-minute walk to main plaza. Complimentary liquor and coffee tastings. Would absolutely stay here again!

Service was extraordinary. Room spotless. Restaurant Qdre was also excellent.

Everything was excellent! The room was nice and clean. Little snacks in room everyday. All staff were friendly. Breakfast was great. Top notch service! You get what you paid for.

super good!

Staff unfriendly and low training for customers with long staying.

Beautiful hotel

Once again, Belmond Hotel service is exceptional and deserving of a 5-star rating. The Monasterio is a unique hotel, with the appeal of being built on a real medieval monastery. Each room is unique and some of the suites are quite charming duplexes with skylight, and beautifully decorated. The spa offers essentially massages and its limited offerings are due to

This is simply the best hotel I've ever been to. Can't recommend it enough. The vicinity is so beautiful and the service is exceptional

I have no words to describe this Hotel, it surpassed my expectations, Amazing one of the best hotels I have stayed, I went for my birthday with my husband, i stayed 5 days they treated us like royalty, the service, the restaurants, the ambiance, the location, I loved everything about this hotel, i recommend this hotel 100000000000000% unforgettable experience.

Amazing hotel.

Attentive service

Brilliant stay, thoroughly enjoyed.

A true former monastery constructed on Inca ruins in the Medieval period and entirely renovated and converted into a luxury hotel. There is an active chapel that was preserved, the rooms are large, oxygen is available by mask, but some rooms also have supplemental ambient O2, bathrooms are well equipped, staff is extremely attentive and courteous. The included buffet breakfast is more like a feast, with more options than you can handle. The hotel seems to focus on amazing service. And they deliver it exquisitely making you feel truly special.

Hermoso hotel, el más bonito de todo Cusco, la atención del staff inmejorable, todos los días hay detalles y regalitos que hacen la estancia increíble, te hacen sentir como en casa en cada momento.

My stay at Monasterio was nothing short of extraordinary. I had the pleasure of staying in both the Junior Suite and the One Bedroom Suite, and the experience was flawless from start to finish. The service was impeccable, every detail was thoughtfully arranged, making my trip truly memorable. The staff went above and beyond to assist with my travel needs, including seamless transfers to and from the airport as well as the train station for the Hiram Bingham journey. The staff even helped me exchange money at a competitive rate outside the hotel and provided a receipt for transparency - a level of service that truly stands out. Breakfast was a highlight, the best buffet I’ve ever experienced. The selection was outstanding, with premium fresh fruit and made-to-order dishes. I particularly appreciated how they prepared the scrambled eggs exactly to my liking (medium, so they weren’t dry), a small touch that made a big difference. The art tour was fascinating, providing deep insights into the history of the region and how the hotel’s impressive collection evolved over time. The property itself has a regal, old-world charm, though some elements could benefit from renewal. One interesting note: Belmond leases the site from the church, meaning a portion of the proceeds go to the local religious institution. I can’t recommend Monasterio enough. More than a hotel, it’s an immersive cultural experience with service that exceeds expectations.

Incredible stay! The best staff!

Everything about this property was perfect. The staff was wonderful and special thanks to Julio for all his help.

Great !! 5 star all around

Everything was perfect. The hotel is very confortable and the arctecture is outstanding. A place to return more times.