房间视野很好

We contacted the property to let them know that we will be checking in after mid-night. The valet service person was asleep behind the counter. The AC in our room did not work, it was at 78 degrees and they wanted us to use a fan instead of finding a room with an AC that worked. The front desk reception and manager had absolutely no customer services skills and kept reciting the terms 'that is our policy' - ridiculous! Just work with your guests to make things right!

This is NOT a 4 star hotel. It is dated, room was run down and poorly maintained. Lots of damage and wear and tear. No pool, did not live to expectation or price.

Close to Petco Park, clean, and very friendly and helpful staff.

Loved the location ,front desk young lady who checked us in really helpful Not sure about daily fee with no pool With stay again

Close to petco park that is a plus…just one thing they don’t have is a pool.

Great hotel fun rooftop bar bartender Josh was good very friendly staff especially Skylar Food in restaurants were delicious.

Visit was a let down. Last time I was there the visit was close to perfect. This time, we were right underneath the rooftop restaurant. Very noisy, particularly last evening. Cleanliness lacking in that room was not correctly made . Another day inundated with Clorox. Slippery bathroom. Felt that resort fee was a rip off . Breakfast was excellent. Front desk staff very nice

Beautiful boutique hotel just a block from Petco Park. Very walkable and close to so many restaurants and Seaport Village. We were lucky to get a free parking space in front of the hotel. Easy walking area and safe. Hotel was very updated and had so many amenities such as water and snacks in the room. Free coffee and tea also. The rooftop bar is also spectacular! We absolutely loved this hotel and will definitely book here again!

Great location if you’re staying in the gaslight District close to Petco Park and there’s several restaurants and bars in walking distance. The valley parking was extremely expensive ( $60 per night) however there is several parking garages and street parking available if you’re able to grab it. We really enjoyed our stay! definitely would stay again!

Ballpark adjacent! Great night life around it.

Awsone

0

Hotel location was central to Petco Park and a lot of downtown eateries/bars. Quality of hotel was top notch, one of the best in the area. Parking is valet only ($65), huge bummer. Food at hotel restaurants very expensive, quality just ok. Service was excellent as our room was available for early check-in. Sign up for their rewards or else you'll pay for early check-in. Room quality was also fantastic. Only issue was the noise coming out of the mini-fridge, and also a water dripping noise coming from the floor above. Surprisingly the walls were very thick and I barely heard anyone coming in/out of the elevator nearby or through the hallway. Also, the surrounding area is extremely dog friendly so dog smells (mostly urine) are abundant and expected. Hotel is also dog friendly but I barely saw any dogs inside. Only once you step outside.

Great place for a night around the gas lamp district. We went to a concert at Petco Park and it was perfect! Walkable to everything you need, friendly staff, clean rooms and in the heart of everything!

Awesome place within walking distance from Petco Park, restaurants and gaslamp. Clean with cool bar upstairs.

PROS: Nice, modern hotel. Rooms were very spacious with lots of storage and a safe. Beds were very comfortable, especially the pillows. Bathroom was large and spacious as well. Restaurant for breakfast was nice with good options, along with the bar in the evening which had a good range of food and drinks. Staff were polite and helpful. CONS: Shower heads could do with a clean as the holes were clogged and didn't let that much water out. Room servicing was very good, however they always seemed to arrive in the late afternoon when we were using the room so we had to leave and come back which was frustrating. Our main negative was how expensive the hotel is. The daily charges of £25 dollars added to your bill at the end for amenities was a bit much - so really the free WiFi and free water was not actually free! I'd stay again but would have to think about all the additional charges first.

Great location and super nice staff. The rooftop bar was great! The bedding was dirty when we arrived but house keeping quickly resolved the issue. Will stay again!

Excelente servicio

Ask for a room thay doesn’t face Petco park. While the view is nice, the noise is inescapable. There’s also a very loud bar that blasts music till 10pm.