Good and helpful

Nice and comfortable stay, esp excellent and convenient location

One of the best fairmont properties I’ve been too. Newly renovated gym is amazing.

Man it was amazing

gold lounge is the way to go

Clean room and excellent staff.

Very pleasant experience

Checkin was quick and excellent. Breakfast was excellent but pricey

Great stay!

Staff were super helpful especially the concierge

Beautiful, well located gem in the heart of the Vancouver harbor! Beautiful property and an amazing staff!

Room was clean. Staff was top notch, seemed to be proud of what they represent. Looking forward to returning

Staff was very friendly, rooms were immaculate

We always love our stays here. The staff is incredible and so is the property.

Our 24 hour staycation was exactly what we needed. Impeccable property with enough shop/food options nearby. Breakfast in the room was the best way to soak up every minute before check out. Staff were incredible!!!

room nice

The staff were amazing from the moment i arrived. The room was beautiful with amazing views. They make you feel like a celebrity every minute they can

Located right on waterfront, with all the amenities of downtown but a few blocks from the bustle

Great staff. Great facilities

I booked this hotel primarily due to the spa. And I was aware months ago that the primary spa was under renovation but called the front desk and was told that all guests would have full access to the Nordic spa. I was not told that the Nordic spa required a reservation. We arrived and found it was fully booked. I explained that's the whole reason we booked the hotel, got no real empathy or genuine attempt to accommodate, and settled to be put on the waitlist should anyone cancel. We then went to the pool/hot tub area from 4:30 until 6PM to observe that the Nordic spa was not being used by any guests. It was empty the whole time. Very frustrating to say the least. Aside from the dissappointment of the Nordic spa miscommunications, everything else was great. But that was a major detractor from the overall experience and I would've stayed elsewhere had I known.