so good

Nice

我订的是双床房，服务员给我的一间是别人刚换下的电梯旁房间，我们表示电梯比较吵，请换一个房间，服务员说双人床的只有这么一间了，无奈，我们只有接受一个床的房间，搞得我和孩子都没有睡好。

新酒店，一切都是新的。

酒店很好，房间干净，床上用品用品高档。大堂分时段提供咖啡、热水、坚果、用橙子和葡萄泡的冰水、热巧克力，而且随便吃。下次来还住这里。

Very clean property and friendly staff

Clean and friendly staff

The hotel is well equipped and well positioned, close to downtown and RPI. Check in/out was easy. Room was clean.

People were very nice and rooms were very clean.

We needed a place to stay in short notice when we couldn't drive as far as we planned. Online booking was easy amd the evening hotel clerk was nice about putting us in a room that was conveniently located for the fact that we were traveling with 2 dogs.

Nice!

Very convenient location, plenty of parking, comfortable bed

Service was excellent!

Terrible experience. We arrived at 1 a.m. to find a transient outside the entrance, and there were no clear signs showing the lobby is on another floor. Staff made me feel like I was bothering them by checking in late. The room was the worst part—smelled like sweat and dampness, like a dirty locker room. It felt unclean, and I couldn’t even sleep worrying about bed bugs. I left the next morning and booked another hotel, even though this stay was prepaid. Not worth the money or the stress.

The staff was terrific and very attentive. The hotel was very clean and well-kept. The beds and rooms were comfortable. It was a great place to stay near RPI.

Great place to stay for the night. Easy parking, good location, clean and comfortable.

loved the attached restaurant that was an associated with the hotel but still loved it. Enjoyed the breakfast at the hotel restaurant. And love the pool

Great stay. Definitely will be back!

Carpet and bedding looked very old and dirty. Carpet throughout the hotel need to be replaced. We first got a room which had a weird smell (seems like some pet was there and room Was not cleaned properly). Though the room was changed right away but none of the rooms have a fresh feeling. Same boring breakfast every morning. We love staying at Hilton garden Inn but this stay was pretty bad

Comfortable and good value