Property was perfect. Nice spacious rooms, convenient for the area. Staff was excellent.

Very nice. Comfortable room. Very helpful, friendly staff. Great location!

Good, spacious room and bathroom. Floors were stained and there was tape on the bathroom wall covering a hole or water damage. The observation deck was nice. Staff were awesome.

Amazing architecture and the room makes you feel like a millionaire

Excellent!!!

Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations

Lovely property and within walking distance of Niagara falls. Staff are very helpful.

Very close to Niagara falls. Excellent room decor and plenty of windows to let the sunlight in. Definitely will go back for the next visit.

The hotel itself if great. The viewing room was a little dirty and the bar had fruit flies flying around. But i would definitely be back.

Was easy to check in the staff was great and helpful

The whole experience was lovely. The breakfast was very good. Kudos to all the staff.

Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.

Love the decor and easy to walk places.

Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.

The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.

Great customer service!

The room was very nice, the bed was comfortable. We saw the fireworks from the falls from our room & the upstairs skyview room as well. The staff was great, very friendly & accommodating. We liked the lounge & Felix, the bartender was fantastic. Breakfast was always hot & fresh.

We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again.

Charming property in an excellent location with beautiful rooms and warm, friendly staff. Highly recommend!

The stay was amazing. The only issue I had was that the room was dusty and gave me allergies but overall great rooms and great complimentary breakfast.