The staff were very humble and helpful. The room is quite small but clean and really enough for us who travelling alone. The location is very good, only 1 minute walking to earl's court station. Near from money changer, KFC, and other stores. Breakfast and WiFi are good. This is the best hotel in its price. I was lucky that my room is on the second floor, I don't know how the experience of guests for the basement room. I had been there for 5 days I really enjoyed the room.