Overall a great experience. The riad organized a pickup from the airport directly to the riad, there is a short walk from the drop off point because the roads are too narrow for cars but the driver was nice and knowledgeable, directed me directly to the front door. The riad is located in a more quiet and chill part of the Medina which I appreciated. The kasbah has a Main Street which is normally bustling at several parts of the day but it was much more chill in general than the souks in the medina. Inside the riad it is quiet and beautiful. There are several public places to hang out in, terraces and patios and little nooks everywhere you go. I had a very pleasant time just hanging out in the riad. The complimentary breakfast every morning was good and quite filling. It was varied each morning which was nice and made me look forward to each morning. The staff were very nice and knowledgeable as well, Naoual the manager was very kind and responded quickly to every question via text. Being in communication via text with the manager made it easy to get any information needed.

Beautiful riad with superior customer service. Breakfast was delicious and rooftop massage was great and very affordable. Perfect spot to relax while still being centrally located. Highly recommend!

Foi razoável. Um pouco escondida, mas foi tudo bem. O atendimento foi bonzinho. A cama boa, os produtores do banheiro bons. No final, tudo certo.

+ la tranquillité du Riad + le bon petit déjeuner + les excursions disponibles - pas de frigo dans la chambre - pas d'alcool dans l'établissement - plats sur commande cher

The Riad itself is gorgeous, has a relaxing ambiance and is very comfortable. The free breakfast is a bonus, often served with fresh fruit. We used the Spa services and it was very nice. This Riad is fairly accessible compared to other Riads in the older Medina. Generally, the area is clean and we always felt safe. One comment I will have to make is that this Riad didn’t feel as welcoming as the other we stayed at. The staff didn’t seem very happy, and weren’t as attentive or interested in your experience.

What an AMAZING riad! Tucked away in a maze of traditional medina alleyways, the large door swings open to an oasis. Soft lighting and the smell of orange blossoms greet you as warmly as the staff who open the door. Naoual, the manager, was so kind and helpful to me. From having a staff person escort me to my pickup location for a pre-dawn excursion to scheduling hammam and dinner, to arranging transfer to the airport - her attention was top-tier. Whenever I saw the staff there were smiles, the meals they prepared were fresh and delicious. The room was nicely appointed, the rooftop was a lovely space for relaxing or enjoying a meal. The body scrub and massage were like nothing I have ever experienced - SO good! I would return to Dar Karma without hesitation. I’m glad I decided to do riad rather than a hotel. It definitely elevated my experience in Marrakech. [side note: the only reason I gave the surrounding area less than 5 stars is due to construction/rebuilding in the vicinity. It does not however take away from this lovely community and riad]

Séjour incroyable je recommande Dar Karma !!

My 3rd time in Marrakec -Horrible experience! 1. We got a very small and very dark room with a small window facing some back ruins while our friends got a room which was twice bigger, brighter, with a nicer bathroom and view for the same price. When we approached the front desk lady to find out if she made a mistake she offered that we pay more for an upgrade instead of paying us back for a room that we obviously overpaid for. She also offered that we sleep outside on the rooftop if we are afraid of darkness. Her inadequate sense of humour and rudeness was through the roof. 2. On the last day we booked airport transfer which should cost 22 EUR for 1-4 people. She tried to charge us twice the amount because we were 4. Normally it’s the taxis that try to rip you off in Morrocco rather than hotels but In this case it was the other way around and we paid 15 for the taxi instead of 44. 3. The riad charged my bank card on the evening before check out without prior notice even if I specifically chose to pay at the property. I wasn’t asked whether I want to pay by cash or card or I if want to pay with a different card. Never happened to me before! We didn’t feel welcome and nobody said goodbye when we left Despite the horrible customer service the riad looked nice and is in a great area of the Medina (Kasbah) , walking distance from Jemaa el Fna , Les Bains the Marrakech and Saadien’s Tombs and La Sultana. I would not return to this riad though and don’t recommend it.

It was perfect. A gem in the middle of the Kasbah

Riad tres agreable dans le.quartier de la Kasbah Belle chambre donnant sur le.patio et sa piscine. Petit dejeuner excellent servi sur la terrasse par un personnel attentif et discret. Bonnes adresses donnees par Naoual la responsable qui est aux petits soins pour les clients.

The Riad is charming, we were welcomed so nicely and brought mint tea. Our room was spotless and comfortable and breakfast on the terrace was delightful with homemade bread and pancakes and freshly squeezed juice. The manageress is very knowledgeable and helpful and she made wonderful suggestions of where to go. We will be coming back.

Thank you again for the upgrade and your warm welcome. the hotel is ideally located and in a very calm street. We loved the good taste of decoration and breakfast was delicious.

Riad très bien placé a moins de 15 mns a pied de la place Jemaa el fna. Les tombeaux Saadiens, le palais Bahia et le palais Badhi a 5 mns a pied. Personnel très disponible et a l ecoute.

A gem in the heart of Marrakech, traditional authentic riad with all the luxuries of a hotel. Service was great, breakfast was lovely. Would highly recommend.

This hotel is one of the more beautiful places I've stayed. It has two courtyards, one with a pool and cabana and one with fruit trees and dining tables. It also has a rooftop terrace with day beds and a view of the medina. Our room was beautiful, comfortable and clean as well. It felt very relaxing and was an escape from the city around it (though, as I imagine would be the case of any place in the old city, we could hear people, birds, and some traffic from our rooms in the morning). There were a few small hiccups with the service (e.g., a dead lightbulb that never got replaced), but, overall, the service was great. The location is in the medina, but about a 20-30 minute walk from jemaa el fna and the souks. We didn't find that to be a problem though, and the hotel will call you a taxi if you like. Note that some sites say the hotel has parking, but you actually need to park in a public lot (20Dh/night) near the Bab Ksiba (about a 5-10 minute walk away).

Le Riad est agréable mais j’attendais un peu plus de convivialité de la part du personnel qui n’était là que pour ouvrir la porte et déposer le petit déjeuner. Le personnel des grandes chaînes hôtelières, qui sont des usines à touristes, est plus chaleureux. Dommage car l’endroit est superbe.

ce riad est bien placé, accessible non loin en taxi, et proche des principaux centres d'intérêt, choix varié de restaurants alentour, de plus très calme avec un personnel très discret.On a l'impression d'etre un peu chez soi. Bonne literie, très propre, chambre standard spacieuse avec place pour la valise et dressing, très bonne pression d'eau à la douche, très joli hammam et si vous optez pour le gommage, bonne masseuse. Un petit regret : manque de variété sur une semaine pour le petit-déjeuner. Je reviendrais volontier.

Wir waren eine Woche im Dar Karma. Der Service ist sehr nett, das Frühstück sehr lecker und das optionale Abendessen absolut zu empfehlen.

Personale gentilissimo, siamo arrivati molto in anticipo rispetto l'orario di check-in, e ci hanno sistemati in una bellissima camera in attesa che fosse pronta la nostra. Ci hanno offerto un'ottima colazione in terrazza.

The Riad is lovely but lacks a few little touches and is very dark ( needs more lights). Was very quiet ( apart from annoying and persistent cockerel). Finding staff to assist was difficult without obvious reception/bell? Breakfast was lovely.