- Bathroom and bedroom were not clean, hairs on the toilet, in the shower and on floor in the bedroom - Breakfast room was very dirty, food and cutlery on the floor, dirty tables full of food and dishes (waiters were standing around and didn't clean it up) - Staff at the reception and in the breakfast room was not that friendly - Wifi was not good, you have to login every 20 minutes and you need to get the login details from the reception - Jet pool outside was very very small and the area was not that clean - There is a concierge but he wouldn't help you with your luggage or anything else - 7am the cleaning personal startet to clean up the rooms enjoyed it to sing loudly, smashed doors, talking loudly. to each other, so we were not able to sleep anymore - Horrible! + Free bottle of water every day + Good breakfast + Good location (1km to the mtr station)