Overall, it’s perfect to me !

The hotel is exactly what I imagined a perfect stay would be like in Japan. It has EVERYTHING I expected. The traditional style, the view, the food, the vibe.. The staff are very welcoming and responsive and helpful. I bought the half board. The breakfast and dinner are wonderful. The location is also great, very close to the sites and nice cafes and restaurants. Strongly recommended! Would definitely stay longer for a week next time in Nikko.

交通地點極為方便 服務人員態度親切熱情 值得推薦

非常好的旅館，值得再次住宿！可惜我來的時候正在整修，所以部分環境未能是最好的狀態，整修完成後值得期待！

房間清幽 窗外可見溪流 有英語專人服務 茶點招待 豐盛晚餐 精緻早餐 女士可選擇自己喜歡的浴袍 有專車接送日光車站 很適合全家放鬆度假的旅館

二次入住 環境優良 但沒有特別改變

是一間很舒適的溫泉旅館，設備不會老舊，服務人員態度親切，早餐和晚餐非常美味，建議訂房時同時訂餐點，浴場泡澡很舒服，浴池很寬敞，去的時候人也不多，有戶外池可使用。

I absolutely loved this hotel. It was so beautiful, the onsen a bar and everything about it. The staff was amazing. I would definitely stay here again! Just know if you get dinner out go early and make sure you realize a lot of the great restaurants are off the main road!

ロビーのロケーションも良くて食事もとっても美味しかったです スタッフのきたがとても親切で心地よく滞在することができました また　日光駅までの無料のバスがあり便利でした

The staff are very nice, cordial. The location is perfect. The dinner and breakfast were excellent. We had a great time, wishing the weather was better. It’s very likely that we will visit again and will love to stay there again.

The Mountain View and hospitality of the staff were outstanding as was the incredibly delicious and beautifully presented food. Location was also outstanding in walking distance to town and to the national park and historical features. Highly recommend.

清潔と食事です

案内や食事の対応をしてくれたスタッフの笑顔がよかった

직원들 친절

Traditional hotel. May appeal to others but wasn’t a good fit for my husband and I. Couldn’t use onsen because of tattoos. Wish this had been made clearer on adverts. Dated room with hard bed. Could feel springs through mattress. Invited to lounge for happy hour drinks but no one there to staff bar. Only vending machine noodles available for food and limited places open for dinner near by. Shuttle bus wouldn’t wait 2 minutes to accommodate us so ended up walking to train station 35 min walk away with all our luggage. Generally disappointing and wouldn’t return or recommend.

Friendly staff, great service and very clean rooms! They really make you feel at home.

Good

Nice onsen but hotel is old fashioned & rooms are dated

Great space, price, and staff. Area is amazing and views are stunning. One caveat will be the beds. I think the hotel should upgrade the beds because it was not so comfortable to sleep in

日光へ行く際はいつも千姫と決めています。 歩いて東照宮、神橋周辺の観光ができ、とても便利です。 お部屋も清潔にされており、何より食事が美味しく品数も多いです。お部屋食かもしくは個室での食事のため、他の方を気にすることなく家族でゆっくりとした時間を過ごせました。 今回は残念ながら雨の日だったのですが、着いた時には従業員の方が折り畳み傘用の袋を用意してお迎えくださり小さな心配りに嬉しくなりました。また、夜ラウンジの横でピアノの演奏されているのですが、曲のリクエストをすることができました。リクエストした曲を素敵に弾いてくださり良い旅の思い出になりました。