BED BUGS
We stayed in room 206, woke up next to a bed bug beside me at 5AM. I had bites on my elbow and foot. Told the staff and he said he wanted to see for himself, questioned me and got disrespectful and aggressive towards me when I first told him. I had a live picture with the dates, time location and he still didn’t believe me. Once he seen that my husband was in the room his attitude changed. He checked the whole bed, which was double lined and didn’t see any live activity of bed bugs and said if he didn’t find any, we weren’t getting a refund. I had gave him the bed bug in the napkin that I kept and he said that it wasn’t a bed bug. It was clearly a bed bug and was lying. After trying to explain to him that it was, showed him my bites, another coworker of his came and said it was. We got an apology and a refund but at the cost of advocating for ourselves. Do not stay here.