Good al la carte food but the main buffet was lacking in comparison to the star rating. Staff were really nice and attentive. Had a pool room didn't leave the room to go to the other pools so I can't comment on pool and facilities. There's a lot of steps so bear that in mind.

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Sauberkeit & Zimmer Die Sauberkeit im Hotel war hervorragend. Die Zimmer wurden täglich gründlich gereinigt, die Einrichtung ist ansprechend und der Ausblick ist besonders schön. Das Housekeeping-Team ist sehr freundlich und die Organisation des Hotels insgesamt gut. Essen Das Buffet morgens und abends ist enttäuschend und keinesfalls 5-Sterne-würdig. Für Vegetarier gibt es kaum Auswahl. Zum Glück kann man auf die À-la-carte-Restaurants ausweichen, die wirklich sehr lecker sind. Besonders das „Med“ hat beim Brunch und Abendessen überzeugt. Eigentlich darf man jedes À-la-carte-Restaurant nur einmal pro Aufenthalt nutzen, doch das Personal war so freundlich, dass eine weitere Buchung bei Verfügbarkeit möglich war. Leider wirkt das Personal oft unmotiviert und unfreundlich. Man wird teilweise kaum beachtet und manchmal mit einem genervten Blick empfangen, wenn man etwas fragt. Pools & Strand Die Infinity-Pools sind wunderschön, ruhig und bieten einen tollen Ausblick. Die Poolbedienung war gut. Allerdings gibt es ab 9 Uhr keine Handtücher mehr und es wird nicht nachgefüllt. Um eine Liege am Pool zu bekommen, muss man sehr früh aufstehen. Am Strand ist die Lage entspannter, dort stehen ausreichend Liegen zur Verfügung. Getränke & Bars Die Getränke waren kaum geniessbar – fast alles schmeckte stark nach Chlor, sowohl am Pool als auch in den Restaurants. Wir mussten auf die Dosen vom Zimmer zurückgreifen.

Alles in allem sehr guter Urlaub. Sehr feundliches Personal. Super Zimmer. An den Drinks kann noch ein bisschen gefeilt werden. Die Strandtücher waren immer sehr schnell vergriffen.

I love this place, amazing resort with great services and people working there that are really able to take care of guests.

Sehr schöne Zimmer

This is a lovely hotel and we were lucky enough to stay in room 2508 which in my opinion is one of the best rooms .. we had a private pool so no scramble For a sunbed in the morning. If You don’t like steps don’t stay here it was a hike to get to our room once we had been to the med bar for brunch .. which is excellent a big shout out to the friendly team here ! The pan Asian restaurant DUSK one of the favourite meals and Den Bar for the atmosphere as the sun goe Down with the dj and sax player .. the bit that let’s this place down is the inconsistency of service .. reception staff could be More welcoming and apologise if things go Wrong rather than making excuses the main lobby bar is dated but Arthur will make any drink you ask for .. the buffet restaurant is just ok if you had to eat here for the majority of your holiday I would be very disappointed . Top tip download the app and book all you can in advance then do add in from reception when you get here

Booked for 30th wedding anniversary and advised them - no acknowledgment at hotel - my daughters came too and were given the better room of the two booked. The main lobby and dining areas are very dated - told pool opened 8/8.30 arrived at 7.55 every sunbed taken already - I asked pool attendant when the beds were taken - he said 6.30am & suggested I ask the towel man to put some out for us the next day (at cost of a tip) rooms overlooking infinity pool area get disturbed at 6.30am every morning from noise of people saving sunbeds. They’re meant to move belongings if no-one sitting on sunbeds for more than an hour - I can confirm that does not happen. Hard to get beach sunbeds also as guests from other hotels use them as area is not patrolled. There are a lot of stairs here and nowhere local to walk to really, other than other Mitsis hotels. Superior rooms are lovely - 1511 (superior sea view ) has loungers on terrace. Note: guests staying in room next door can walk onto your terrace easily. Book the a la carte restaurants before you arrive, if possible, as you probably won’t get into them if you don’t. The breakfast buffet is average- too much oil used on everything. Lunch /evening buffet is average food. The Med and Dusk restaurant have good food. They should send their chefs to the Tivoli Hotel in Alvor, Portugal, to see quality all inclusive food being served. Queues for drinks in eve. Communication in English is poor here - Not a five star yet.

please be aware there are some rooms which have not been which have a beautiful sea view but are very dated. very clean & fully stocked mini bar but if you are a frequent Mitsis visitor you will be disappointed if you dont booked a renovated room - well worth paying extra. Reception & main restaurant - great food & drink choice but needs a refresh - restaurants are fabulous - we travelled with Son, daughter in law & daughter having 2 rooms & had an amazing week at the Summer palace - thank you for looking after us - we have recommended to family & will return :-)

To many steps It’s like a maze

essen könnte besser sein

Firstly, this was a business trip and this was the only property available for a certain number of our days there, so a place like this was pretty inconvenient for my purposes and not someplace I wanted to stay. For business travelers, Kos Marina area is better. This property was clean enough. I had a room with a great view and private tiny pool. Stress the word tiny, but still nice. The gym is barely a gym. Would have been nice to have better, but it did the job. The buffet is a buffet. Loud, hectic and annoying. Buffet food is okay. Don’t expect to eat anything memorable.There are restaurants on site that you can eat at but the food is just as un-memorable. Except for what they call Japanese. That one I remember because there is nothing Japanese about it. It was plain awful. No place to walk to except around the property which is extremely hilly, so that was fun. (Sarcasm) This place is geared toward couples just to get drunk during the day and pass out after dinner. There is ZERO nightlife here. Now if by chance I would have had my wife here, I don’t think we would like it either. There is really nothing to do except sit on the beach or pool and we have both of those at home with better food. So, couples that don’t live near a beach or have a pool and just need a few drunken lazy days, this is for you. If you want great restaurants, variety and night life on this island, you stay in the Kos Marina area.

Grundsätzlich war das Personal sehr freundlich. Das Zimmer mit Plunsch-Pool war super. Das Servicepersonal im Main Restaurant hat uns als Gäste überwiegend wenig beachtet. Teilweise musste man sich das Besteck und auch Getränke selbst organisieren. Hier waren wir aus anderen Mitsis Hotels deutlich mehr Service gewohnt. Das Essen war in Ordnung, aber nicht überragend. Die Expedia-Seite ist nicht mehr ganz aktuell, da es z.B. keine Crepeteria mehr vor Ort gibt - für uns persönlich schade, weil dies mit ein Entscheidungskriterium für dieses Hotel war (kannten wir bereits aus einem anderen Mitsis Hotel).

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Wir waren im Mai 2024 dort. Hatten eine Junior Suite im neuen Teil gebucht, die Zimmer waren sehr sauber und sehr schön eingerichtet. Die gesamte Anlage war sehr schön gestaltet. Der Grund für die 4 Sterne bei der Sauberkeit sind folgende: Hauptrestaurant Geschirr, Besteck und Gläser hätten sauberer sein können. Ebenso die Gläser in der Strandbar. Die Speiseauswahl war riesig vorallem im Hauptrestaurant und wurde geschmacklich getopt durch die weiteren Restaurants im Hotel, in denen man sich problemlos einen Tisch online reservieren kann. Selbst Minibar und alles andere war komplett All-inclusive. Der Großteil der Mitarbeiter war sehr freundlich und hilfsbereit. Man hat zahlreiche Möglichkeiten Vorort die man im Hotel oder online dazu buchen kann. Am Strand hatten wir nie Probleme eine Liege zu bekommen. Insgesamt hatten wir eine traumhafte Zeit.

We love the modern style of the room and the sun beds on the balcony.

Beautiful weather and a top adress for vacation at the End of octobre 👌

The beach was superb and you could stay all day as you could get food and drink . The staff were almost all friendly but the food was standard . The place was clean and you could get a cart to beach / supermarket the drivers were very friendly . The Mediterranean brunch was my favourite meal and staff consistently lovely here .

Staff make this hotel, everyone lovely. Food hit and miss. Room, great think we had the best, watching the sun go down. All in all we enjoyed our 2 weeks. Lovely island, must hire a car to see all the nooks and crannies.

Everything was great