El hotel no facturó la totalidad del hospedaje

Mobiliario en baños algo deteriorado Bien desempeño y atención del personal

the room was dirty & smelled humid, the food service was terrible old meat in the menudo, the quality of the food was not what it used to be I came back bc I enjoyed being here last time & I come back with my family & the worst experience ever. there was no quiet floors too much noise.

No puedo escribir una buena nota por el motivo que renté dos cuartos me uno de ellos no funcionaba la televisión y no podían dar solución que por qué no estaba el técnico y después el baño no funcionaba pues me volvieron a decir lo mismo que los de mantenimiento no estaban hice registro a las 9:00 de la noche y a las 8:00 am yo ya estaba saliendo de las habitaciónes por lo molesta que estaba que no resolvieron por cosas tan simples que venían con la estancia, yo sugiero que siempre revisen la habitación antes de adoptarla

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Le falta mucho mantenimiento a la habitación, el sanitario tira agua por el sapo, y la regadera se tapa y el agua sale oro otra tapa y se inhunda todo el baño.

I had a terrible experience checking in for the night shift with a woman named Sara. She gave me a room that required climbing many stairs. I told her I needed one with an elevator because of my leg problems. First, she said they didn't have one, and then, annoyed, she gave me one on the third floor. Exiting the elevator, I had to walk down a very long hallway, and at the very end, turning left, was my room. I'm 67 years old and have knee problems, and every day I was there (4), she made me go back to reception to activate my room key card. It seems she didn't like me from the start, simply because I refused to go to a room where I couldn't climb stairs.

Was a very grateful and unexpected sorpresa. Beyond our expectations. Excelente breakfast and staff attention.

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Muy completos los servicios.

Restaurant menu that's very variable ,the staff very helpful.

The room was not clean properly as it was still clothes from another guest hanging on the closet, and use soap bar, not enough towels (only 1 and we were 3 people). Hotel room wasn't bad but the plugs were a bit old and falling apart when triying to connect something, AC is still warm even on 19 °C and pool was dirty and too much chlorine; other than that the location was nice and the hotel is overal nice.

No use restaurante

Buena limpieza, alberca agradable y personal eficiente

Al realizar la alimpieza de mi segunda noche, no limpiaron la habitacion solo hicieron las camas y el baño estaba sucio y con arena que nosotros dejamos ya que llegamos de la playa, nunca fue limpiada

Todo super

El menú del desayuno era bueno.. solo q no estaba incluido.. y sugiero un frigobar en la habitación para mantener el agua fría por el clima caluroso..

the gym treadmills are good, the weight machine was unfortunately broken. The could use some dumbbells and a bench.

This was my first time Staying at this place And it’ was amazing My room was clean , calm and peaceful to sleep . Their services people were always polite whiling to help all the time . I’m just so happy to stayed here . Thanks

Muy bien