An overall comfortable experience with good service, but suffered a few minor hiccups such as one elevator not working and keycard locks into the hotel not working as intended in the car park. Overall a decent stay.

Nice to have Indoor parking Good Room spacing and cleanliness

Good service. Polite and helpful. Quite and comfortable. Clean and tidy. High security. Food delicious. Easy parking.

Great support and service

Convenient location, very well appointed hotel

what you'd expect from a Crown Plaza hotel.

We had a nice stay for a one night getaway with pool facilities. Not much around the hotel, definitely designed for more of a business place to stay rather than leisure with exploring the area. We were put in an accessible room which wasn't ideal but was fine. It took a while to work out the lights as there's switches everywhere! Breakfast was great!

This hotel is an easy bus ride from Heathrow. RailAir A1 from bay 12 level 0 Terminal 2 (and 5). It is also next to Winnersh Rail station. The staff was friendly and accommodating. The food was superb. Wide selection of traditional fare and East Indian cuisine available throughout the day. The wine list was well above average. There is a Spa, a decent gym with three large windows and a good size pool with day light as well. The Sauna was nice and hot. We used it as a recovery stop between Durham and Salisbury on a busy 4 week trip in UK and it was affordable clean and restful.

Helpful staff and well run hotel.

This hotel is well located close to the M4 and 20 miles from London Heathrow. It has good amenities. Our room was comfortable but had a shower over a half bath which would have been better as a walkin shower. Also, the entrance to the hotel is unusual- through an underground parking garage, which means a lot more walking via an elevator to reception. Those with mobility issues would be challenged.

Dinner was superb, breakfast not so bad

We had a fantastic stay here. The staff were friendly and helpful, the facilities were clean and well presented, and the food was excellent.

Clean and well set out room, staff helpful. Bar diner ok!

We were pleased with our overnight stay in this hotel The room was clean and bed was large and comfortable Breakfast was very good and staff were all polite We had lunch in the restaurant which we enjoyed The only disappointment was when we returned in the evening and had a drink in the bar they stop serving hot drinks at 22,00 Would recommend

Very clean place, spacious room , staff was friendly and helpful, drinks from the bar were excellent and breakfast was great well I will stay there again. The only downside was the £5 charge for room service

Every area of the hotel is very clean and the furnitures are contemporary. The staffs were very helpful and polite especially the kitchen staffs - Marco and his team were excellent with their service. The room was ready before check-in time and was allowed to enter the. I will definitely visit again for a nice break

The hotel is amazing, very clean, Nice interior. Very friendly and professional staff. Delicious breakfast with variety also gluten free food. The room was spacious, nicely decorated with super comfortable bed. Free parking was a bonus. Hotel is located in a quiet area so staying there felt peaceful. Nice swimming pool and gym free of charge for hotel guests. Will definitely come back.

Best hotel in every way

Fantastic breakfast and evening meal was outstanding, fabulous hotel well located for trains

Hotel muito simpático localizado a alguns minutos a pé da estação de comboios com ligações a Ascot e Londres. Serviço exemplar incluindo o pequeno-almoço, almoço e jantar. Piscina interior muito acolhedora.