Very good service. And very good breakfast.

Location is amazing! Staff was very accommodating, great breakfast and charming place!

Great hotel! Stayed here during my last 3 times in Cusco!

近くに観光スポットが多く、短時間でマイペースで楽しめた。

Good for one night. The beds are a little uncomfortable, but the continental breakfast was good for those early mornings.

Great rooms but it did get a little warm. They provided us fans and that helped a lot

This property was conveniently located near the city center, is a prime location for most tours that offer pick up at the location, and offered airport pickup and drop off. It was perfect for my sister and I.

This is at the right location and walkable to most of the attractions!

Excellent location, near historical city center

Love the location yet in a very busy area of the historical area. Lots of shopping, dining and transportation options. Staff were very accommodating and friendly. I would give the staff a 10/10. I loved they did same day laundry services. Breakfast was great and had options for my dietary restrictions.

Localização ótima, atendimento excelente, café da manhá agradável.

Hotel is nice, breakfast is good. There are glasses in the bathroom, and we called the front desk to ask if the water was safe to drink from the tap - some hotels in Peru have filtration systems - the guy at the front desk said emphatically that it was safe. We asked in both English and Spanish. My husband drank a little of the water and got quite ill. The next morning we advised the front desk and the woman working said under no circumstances is it safe to drink. It is our fault - we should not have taken the chance, because it’s rule of thumb in Peru to only drink bottled. However we were misinformed, which was probably a miscommunication of some sort… anyway, the hotel was apologetic but did not try to help

Close to the main plaza. Good breakfast, very clean.

The windows to our room opened into the courtyard/lobby of the hotel, so in trying to keep our room cool we were subjected to a ton of noise at weird hours of the night. I think our room had it the worst, but it wasn't the greatest experience.

Loved it. Will stay there again next time.

The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.

Great Hotel

Me he quedado en barios hotel del mundo,pero estas personas son excelentes

Estrutura do hotel muito boa e agradável. Equipe de atendimento muito pouco simpática. No café da manhã, meia hora antes do término do horário, não havia mais bolo, água, ovos mexidos e outros itens. Pedi para repor os itens faltantes e disseram que tinham acabado. Trouxeram apenas um copo de água.

El hotel está en el centro de Cusco, a unos 5 minutos caminando de la Plaza Principal, en una zona tranquila y segura, es fácil moverse caminando a cualquier lado y eso es una gran ventaja, las habitaciones son cómodas en términos generales, la cama y las almohadas están bien y tiene agua caliente las 24 hrs, y el desayuno tipo buffet que sirven de 5:00 a 9:00 a.m., es sencillo pero bueno (fruta, cereales, huevo, pan, jugo, café mate, etc), me agradó que sirvieran el dasayuno desde temprano porque da la posibilidad de comer algo antes de salir a algún tour. Creo que les hace falta alguna botella de agua de cortesía en las habitaciones, no hay elevador, por lo que hay que subir varias escaleras para llegar a las habitaciones del tercer piso, tienen un cartel que hay que poner en la cama para que no sean cambiadas las sábanas, que me gustaría sugerir que fuera al revés, poner el cartel cuando se requiera el cambio, a veces uno puede olvidarlo al salir, y hay que promover el ahorro de agua, aunque hay internet en las habitaciones, a veces la velocidad no es muy buena o se pierde completamente la conexión. El check out es temprano, a las 9:00 a.m., pero ofrecen el servicio de resguardo de equipaje, lo que se agradece. El personal es muy amable, y siempre hay alguien en recepció. En general, me pareció una muy buena opción de hospedaje en relación calidad-precio.