dommage le bruit lors des repas.....

The rooms were clean and comfortable. The buffet was excellent. The only downside was no handrail getting into and out of the pool. That would've been appreciated.

Beautiful property and wonderful staff. The Dining options were excellent! Would definitely recommend.

Beautiful resort right on their own beach. Everything was great. Go here

We enjoyed our stay very much. Angela at the front desk was such a lovely person and also the barkeeper. Best cocktails in the area!! Very quiet and relaxing resort. And our suite was just wonderfull and very clean. Good mattress! The sea view was stunning!

Struttara incantevole e personale disponibile e qualificato

Beautiful property. Excellent service. Angela and Stefanie at reception were very helpful.

Property beautiful. Staff wonderful.

Boa hospedagem com cama confortável e banheiro bom. Limpo. Café da manhã de médio a fraco.

No shower head, how should I wash my child properly? Then I was told to use the bidet, I was moved to a disabled room after first being told that everything was fully booked, which is obviously not true because there are only shower heads in the disabled rooms - The disabled toilet is a challenge for my son because it is so high that he could fall down - The table is sticky and it's dirty everywhere - Internet not working, complaint was filed, still no internet so far - broken furniture - Mattress on the left ok, mattress on the right very uncomfortable, supposedly needs to be changed - Electricity meter is broken, makes noise so I couldn't sleep, but as soon as you pull out the card the noise stops but you have no electricity and the air conditioning doesn't work. I was offered Oropax and a technician came a day after - after the beach in the evening I found the hotel room door completely open and the terrace door too because the door wasn't closed properly, when I complained they apologized and that was it. Luckily nothing was stolen, they said "nothing normally happens here" - The minibar fridge is so warm that you can't store milk, they said that's normal for small fridges, but I can give the milk to reception if I want - no light on the ceiling, you can hardly see anything in the evening because the light on the wall is warm light - The water was cold to lukewarm the first night and now only lukewarm, not hot as it should be I felt extremely uncomfortable

Lovely hotel with a private, quiet beach. The staff were very friendly and helpful and the restaurant extremely good. The local area has many lovely towns and Butera is definitely worth a trip for the views. We visited the Valley of the Temples which is under an hour away and there are plenty of other beaches to head to should you want to.

Not a bad place but to ask 70€ (35€ each) for a mandatory card where to charge eventually extras sound a little bit like a bad joke. It's the kind of thing that you don't have to do.

Very quiet and relaxing place, fantastic hotel for vacation! But not much choice of restaurant/shops around the area.

Die Anlage ist sehr schön, hat einen tollen Pool und Strand. Insgesamt ist alles sehr sauber und gepflegt. Der Blick auf das Schloss ist wunderschön. Unsere Suite war geschmackvoll eingerichtet, das Badezimmer und der Balkon boten viel Platz, jedoch ein paar der Möbel schon etwas verschlissen. Die Mitarbeitenden sind äußert freundlich und bemüht. Ein Großteil des Personals spricht kein oder nur sehr wenig englisch. Beim Abendessen gibt es kein Buffet sondern a la carte und die Menüauswahl war sehr einfältig. Es gab jeden Abend Fisch bzw. Tintenfisch. Vegetarische Alternativen wurden nur auf Nachfrage und auch dann sehr monoton geboten. An der Poolbar sind die Preise komplett überteuert. Alles wird auf Plastik- und Papier serviert und der Salat und das Sandwich waren ihren Preis auf keinen Fall wert (Salat sehr simpel und Toast durchnässt und mit rohen Tomaten)

The hotel is a well maintianed green environment. The fortress is also on its territory, but closed. The pool is simple but good, not heated, but still usable in October. The beach is sand and rocky, the bay is proof from waves. Premium suite is large with a big bathroom complex, but it has got a lot of small spots: no connector at the bed, small uncomfortable chars on the large balcony, no self/drawer in the large gardrobe, scanic recessed but unconfortable tub, dry-rotten wood surface. The HB is higly suggested. The food is good, wine/water is free for the diner.

Accueil chaleureux, luxeux hotel tres spacieux que se soit au niveau des chambres que des espaces partager. Vu extrourdinaire sur le chateau du 18 eme siecle, et la mer.

Ottimo

The views are fantastic & the grounds, gardens are beautiful a very restful place to stay. Our suite was in the old house at the beach which was in a great position but sparsely furnished. The food in the restaurant is average all meals in a buffet style, the resort is geared to the all exclusive customer & there are many cards for towels, bar, rooms etc. The beach area is small & very rocky swimming is difficult, a short walk next to the resort to a sandy beach is a much better option. Special mention to the front house manager who was excellent by far the best employee.

Wi-Fi service is very deficient. There is absolutely NO Wi-Fi in the rooms or other spaces, only in the lobby and dining room.

Hanno creato un mostro...un ibrido tra un resort ( la reale vocazione di questo luogo) e un villaggio vacanze...Una gran bella struttura in un posto incantevole svilita da un management assente...il pochissimo personale fa quel che può ma senza una valida direzione è allo sbaraglio: i bar in spiaggia ed in piscina inefficienti ( vi è il bagnino/barista che fa una apparizione fugace e poi sparisce)..., i gazebi, posizionati sui bei prati( arredati da salottini con cuscini " foderati" malamente da copertine di trapuntine), sporchi e abbandonati a se stessi; i bordi in legno della piscina seriamente danneggiati che mettono a rischio l'incolumità delle persone; colazione scarsissima degna di una pensioncina di provincia ed infine, pessimo ristorante...! Potrei continuare ma la sequela di cose negative potrebbe annoiare anche il lettore più curioso ed attento...!