I enjoyed the service and the staff was very nice. The hotel also provided complimentary shuttle service to downtown, both drivers were good.

Very pleasant experience

Awesome@

I love this place

clean friendly staff

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Excellent hotel. My only complaint is that the water pressure was a bit low. My other complaint is that I ordered a cheese plate, and we were both very disappointed with it. I paid extra for the cheese plate, which I was looking forward to, but it turned out to be a big disappointment.

Everything was great

The hotel needs a deep cleaning on the first floor because it has a mold smell.

Very overpriced for small room

Wonderful hotel. Consistently fun, welcoming vibe. Rooms are super-clean, comfortable and well-thought-out. Awesome family setting because the pool is so inviting, the grounds are so well kept. In the summer, people go outside, eat their breakfasts even, at the patio tables. Front desk staff is gracious, experienced, efficient and top-of-the-line. The lobby is even well-designed and visually beautiful. Overall atmosphere: You'd expect a business-y feel, or a convention-center feel, being near a highway. But surprisingly, in addition, it also is very warm, and family-oriented. That makes it unique. Hotel Indigo checks all the boxes and with a 5 star rating each time. Our entire party is definitely returning at a later date... (to meet up again for family gatherings nearby this hotel). We couldn't have been happier. Not unexpectedly, the H.I. East End was completely booked, and wherever we walked on the property, everyone else was having a similarly, wonderful experience too. Cleaning staff is very attuned to what guests might ask for, also. All-around great establishment. Especially for toddlers and children. In addition, thankfully, there was a lot of thought put into making sure there is top-notch choice points providing for, and on behalf of, seniors and their comfort needs. (The specially-abled too.). Would most definitely recommend. Well done H.I.E.E.!!!!

One of the best bed to sleep on. Soft and comfortable.

Layout of this property requires extensive walking. Not very easy to navigate. Breakfast was okay.

Friendly staff. Clean hotel. Restaurant was better than expected. Fitness center is small but has enough to get by and was never in use by more than 3 people at a time. Note: if you're staying here to make use of the Hamptons, it is a very long drive during the peak season due to traffic. Good coffee/bagel place down the road "Bean & Bagel."

Nice Hotel

Nice comfort, bed was great, staff was pleasant!

The staff was very nice and helpful. The hotel was nicer than expected. The breakfast was very good. We also ate at the on-site restaurant and it was a good alternative for eating and not having to go out.

Great place for a staycation!

I wish 'late check' out would be longer than an hour.

The shower floor was a little dirty, could see shoe prints on the white flooring. Made me a little uncomfortable but I cleaned it. Other than that everything was great.