Everything is great

We enjoyed our stayed at Iberostar this summer. This is a smaller hotel and is very walkable. We booked a premium room with a king-size bed on the second floor. The hotel is arranged in a chain of bungalows so there’s not one hallway connecting all the rooms. This was nice. Each room had a balcony and the hammock. The hotel staff was very helpful and very friendly. They went out of their way to make sure we were comfortable. They were easy to accessible and available. We liked the food very much. The buffet selection was always fresh with themed nights. We tried the Mexican restaurant on site and it was very good. The Asian restaurant was less impressive but not bad. My only suggestion would be to improve the decor of the rooms as it was rather minimalistic, lacking Caribbean charm. Also, the water at the beach was hard to get into and it was not clear. However, the beach was quite nice. This hotel is popular with scuba divers as it has its own pier with boats coming in and out all day long. A snorkelling tour offered by the hotel was amazing. Overall, a very pleasant stay.

The restrooms needed attention. The food was not as enjoyable as the Iberostar's in Playa del Carmen. The rocky beach disappointing.

Staff were excellent and room was clean. I was disappointed in the size of the room for the price. Food was good but the buffet is not marked well for allergies. If you ask someone, they will go out the their way to help you though. There is a resident crocodile on the property that is fun to go watch after dark.

There’s really no reason to leave the property, other than to snorkel or scuba dive, both departing from the dock. Upgrading to an ocean view room is also money well spent.

nice....

Iberostar Waves Cozumel is a smaller property with bungalow style rooms. As such the hotel host few guests than you might see at a more traditional resort. This made for a relaxing stay that never felt crowded or overwhelming. There are a lot of trees and plants on the grounds, making it feel closer to nature, and not as sterile as some resorts can be as well. The beach was nice, and the hotel has a dock where many excursions will pick you up which is really nice. As beaches go, though, there was nothing else to really to set it apart from other locations. The food was excellent, and they didn't skimp on the alcohol in the mixed drinks. The staff was very friendly and attentive. Overall I would stay here again. My only real complaint is that with the smaller size, there are fewer activities, so if you're looking for something different each day, you really will have to find excursions for that.

Hotel was very nice, would love to separate the kids from the adults pool, also food was great and not to far from beach

Miguel was very friendly and helpful. We enjoyed our stay, we will travel here again.

Awesome

everything was great

We LOVE IBEROSTAR!!!! 💕🌴💕 Jose ~ EXCELLENT Entertainment 💕🌴💕 Bar ~ EXCELLENT SERVICE from Reyes, Adrian, Armando, Edgar, Orlando 💕🌴💕 Servers ~ Ana 💕🌴💕 Front Desk ~ Isabel 💕🌴💕 Help with Bags at the Front Lobby - Manuel 💕🌴💕 Housekeeping ~ Mariana Room 2502 💕🌴💕 One jerk at the FRONT Desk ~ Alfredo. He was NOT very friendly or helpful at ALL. Otherwise everyone was LOVELY!!!💕🌴💕 We have traveled here together FIVE TIMES and we WILL be back!!! Viva Mexico and Viva IBeRoSTaR!!!💕🇲🇽💕

We had a fantastic stay at the Iberostar waves Cozumel. The food was delicious. The on premise dive shop was extremely convenient. Something fun going on every night, extra helpful staff and would highly recommend for an all-inclusive.

The rooms were clean. Beds were comfortable. The food was wonderful - great variety!

Love the staff and the jungle atmosphere and animals. The food and drinks are great!

Room clean, beds are hard.

Amazing people took care of me like I was there brother …. 10 out of 10

.

We absolutely love this resort. We normally stay at Secrets, but we noticed it didn’t have a nice beach location. If you want something unique and different, this is the place. It’s a beautiful resort with a perfect beach, the food, service and shows were all great. One of my favorite parts was the bungalow‑style rooms, they really give you that tropical feeling and make you feel more connected with nature. It’s not a super huge resort, but it has everything you need to relax and have an amazing time. The employees truly take care of your needs and they genuinely care for the environment. I can’t wait to come back with my family!!

Great experience! Staff were very friendly and the beach was great.