Dark and dirty rooms with a very uncomfortably loud wall ac unit.

5+ , love the place and surroundings areas. The room super clean and extremely comfortable! Definitely we'll be there again.

I just don’t like how they try to put everyone close to the office and everyone has to look in your room the guy at front desk wasn’t very friendly so I feel he did it on purpose but is what it is

I loved the hotel very quick check in and staff very attentive only thing is the pool is not kid friendly it’s very deep but we made the best of it!!!

Royal Palms saved us! We checked in to an Airbnb that was just horrible and needed to call an audible. We found Royal Palms on Expedia and seamlessly booked our stay. Once we arrived at the Royal Palms, the staff took care of us and allowed us to relax. Between carrying our bags up to our room and preparing delicious pool-side food, we were very happy with the staff. The property is definitely a bit on the older side and isn’t especially fancy, but the service and location more than makes up for it. In fact, we barely left the neighborhood due to all of the nice mom and pop establishments in the area (and the fact that the beach is 1-2 min walk away). Great bang for your buck, definitely recommend!

Nice and beautiful place

The property is right next the beach! Luis at the front desk always provides the best customer service!

Service was excellent from the staff, always helpful Especial thank for Luis, very attentive and give us very good tips about around restaurants and activities.

Great staff and great location

Helpful friendly staff.

The Royal Palms is in definite need of some TLC. While the room was spacious and clean, with good quality bedding, the mattress was old and had a few uncomfortable sags in it. The property is in rough shape with broken and aging furniture throughout the grounds. The gardens don't appear to be maintained and everything is in need of a good power washing and a coat of paint. While it appears to be a gated property, the gates were always unlocked or open and the entire property is open and accessible to the public. The front desk staff was friendly and helpful though they were often hard to reach because one person supports the front desk for a few nearby properties. This means you often need to use a call button to summon the front desk staff and it can take them up to ten minutes to appear. The Royal Palms is a member of the North Beach Village, a conglomerate of six or seven properties of similar vintage and quality. This property doesn't feature any bells and whistles but it does have welcoming staff, ample parking, and a fantastic location, just two blocks from the beach. Great for a budget-conscious traveller who prefers a beach to a "resort".

The place just needs some TLC. Great staff, but the property needs some work

Great time

The staff was outstanding. :)

Good

Experiência incrível! Passamos apenas uma noite para pegar o voo, mas me encantei com o hotel e com o lugar. O atendente fala português e é extremamente gentil. Hotel charmoso e encantador. Há um restaurante bar muito aconchegante. Fiquei em um quarto no térreo. Bem perto da praia. Retornaremos com certeza!

I’ve arrived after midnight, the office was closed, but I’ve called the hotel and a very friendly attendant greeted me, checked me in, and showed me the room and the parking location. The room was impecable. Excellent service. Great value and location. Thanks!

Right next to the beach. They also have multiple pools too. Great place to stay!

Loved that it was so close to the beach and shops and restaurants. Could go walking for anything you needed. The property was very clean and neat. And one minor thing that i am OCD about, lol, but the shower head pressure was amazing!

3rd time staying here and we absolutely love it!