very bad. Book this hostel from Hotel.com, be especially careful. October 28, 2015, we booked accommodation from Hotel.com. Orders included dinner that night and breakfast the next day. We arrived at the hotel. Hotel staff told us the order only accommodation, meals not included. Asked him to check with Hotel.com. They have confirmed reservation system is wrong, but we still insist on not offer breakfast and dinner. Originally been planned good trip all been disrupted. Travel to the area, the whole body fatigue. After dinner had wanted to rest, but had to go out to buy their own dinner. The worst is that three months have passed. Contacts with Hotel.com very many times. Each of the respondents are again confirm the problem, and promised a refund. But now we have absolutely no refund. Please note guests. If your journey, the original hotel reservation, to the site is not so one thing, surely it will feel quite troubled. 非常不好。 從Hotel.com預定這家旅館，要特別小心。 2015年10月28日，我們從Hotel.com預定住宿。訂單包含了當晚晚餐及隔天早餐。我們到達飯店。飯店人員告知我們訂單只有住宿，沒有包含餐食。請他與Hotel.com確認。他們已經確認是訂房系統的錯誤，卻還是堅持不提供我們早晚餐。 原先已經計畫好的行程全被打亂。旅遊到了當地，整身疲憊。原本想享用晚餐後休息，卻只好自行外出買晚餐。 最糟糕的是，已經過去了三個月。我們與Hotel.com聯繫非常多次。每次的回覆都是要再確認問題，以及承諾退費。到現在卻完全沒有退費。 請各位旅客注意。如果你們的旅程中，原先飯店的預訂，到現場卻不是那麼一回事，想必大家也會覺得相當困擾。

Lovely hotel. Choice of restaurants. Room staff very accommodating. Great menu and service in the bistro bar but food a bit hit and miss in the evenings at the pool bar.

Fantastic 4* hotel with were very helpful staff (especially at the front desk). The room was big and very clean with a decent balcony. The only room issues were: the lack of a coffee machine, which is sort of required in any decent hotel these days (having the balcony with a relaxing view of the lovely garden and no way to sit with a coffee in the morning or evenings and enjoy it was a pain); also having 2 single beds put together, no matter how big they are, is not ideal. The Vermuteria restaurant was a lovely place to relax and had good food and drink but there are lots of great eateries and bars near and far in Jerez so maybe that's why it was a bit quiet. The pool is very good, never too busy, decent size with love garden area and a very good bar for snacks and lunch. There were, however, a few little niggles with the pool area: a few guests just seemed to put their towels on the recliners by the pool first thing in the morning and disappear; there were also no smoking, no glass bottles/glasses and no diving rules which nobody seemed to pay any attention to. It's not a long walk to the old town but there are also plenty of very nice local bars/restaurants in the barrios around the hotel well worth exploring. Overall, top hotel with (very nearly) everything you might need and we would very happily go back.

El hotel está muy bueno, el único problema es el aire acondicionado, la temperatura en las habitaciones fue horrible, se pasa calor y las almohadas incómodas.

Tolles Hotel mit schönem Pool. Die Lage ist jedoch nur mittelmäßig. Ich bin hier geschäftlich gewesen um auf einen Flug zu warten. Deshalb hat mich die Lage eher nicht tangiert.

Fabulous hotel and staff. Loved the size of the pool area, you really felt like you were on holiday rather than in a city hotel. Great rooms, great breakfast, lovely Vermuteria for drinks whilst waiting for the kids to get ready. 10 minute walk into Jerez centre, teeming with drink and dining options. Head to Plaza Plateros and start your tapas journey through the town!

Buen hotel excelente desayuno un poco Costoso pero muy bueno

We really enjoyed our stay. We didn’t eat at the hotel but drinks were reasonably priced. Cava and chocolate were very thoughtfully delivered to our room as it was our wedding anniversary.

A very conveniently situated hotel within good reach of the town centre. Only 3 stories high so no need to use the lifts. Good sized garden area with swimming pool. Staff very friendly. Good of good quality.

Excelente !!!! Muy buena relación precio calidad

Perfecta

Lovely hotel, a short walk from city centre. Great facilities. Only disappointment was cost of parking - if you park overnight you pay the 24hr fee, but your 24 hours ends when you take your car out. Very disappointing to be charged for every session of parking, rather than a fixed fee for the stay.

Schönes Hotel mit genügend Parkplätzen, gutes Frühstück

Excellent hotel and staff- average food in restaurant could do with improving

It is not my first time at this property, I feel well, breakfast is good, attention is good, rooms are well preserved.

Nice hotel with friendly staff and amenities, very comfortable here, will book again if working in the area

Gutes Hotel mit ausgezeichneten Frühstück. Zimmer sauber aber in die Jahre gekommen und teilweise abgewohnt.

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Ett jättefint hotell med bra service och god mat.

Ett mycket bra hotell med fin service och bra rum.