Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside.

It would be more perfect if the breakfast is more diverse

For the tourists any things you can find in the hotel and locate at city center. high recommend I will visit next time.

服務不好，自己提行李，自己叫車，實在沒有五星級的服務，我的客房前甚至停了工作車一整天！

舒適 餐點美味

酒店房间比较舒适，沐浴用品也很不错，位置也很好，走路不远就到商业街。去皇宫走路也不算远。但是酒店早餐种类比较少，但是很精致，早餐性价比不高。房间还是比较满意的

No complain at all. The hotel is new and clean. The room is big, and well-equipped, tea-pot, slippers etc.

The neighborhood is a little edgy, gritty. Also construction on the road outside went from 7 to 7, so forget a siesta.

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience.

Precioso Hotel, con un desayuno buffet innigualable. Ya te reciben con un vaso de proseco. Los

Beautiful rooms. Staff is very nice. I had a package delivers to the hotel and they had brought it to my room without me asking them which was a very nice surprise. Location is great. Lots of cafes and restaurant options near by. Would stay there again.

it was nice, clean, beautifully decorated. breakfast was excellent!! everybody in reception very friendly and helpful

I felt the rooms were super small for 3 adult people. The bathroom was really really small

Cleaning service was not the best

Thanks

The AC in the room was not working properly. Madrid is HOT and the regulations that you cannot handle your own temperature socks.

Absolutely excellent

Everything was excellent.

Love this hotel