The hotel and the room is beautiful. Kaiseki dinner and the breakfast are both awesome. There is free shuttle bus between toba station and hotel. However, as there is only one onsen place (which is having two hotsprings outdoor and one indoor), it was very very veryyyyyyy crowded like public swimming pool. We attempted twice after dinner time (9pm and 10:30pm) to visit there but both were full that we couldn't get into it. We could only enjoy the hotspring before dinner and before breakfast time. The hotsprings has pearl powder which is quite special. Pls consider to build one more onsen at least.

酒店註明有冷氣設備，但房間內完全感覺不到有冷氣。當晚向前枱經理反映，酒店只安排送一部小型涼風機入房。六月日本天氣雖然未開始熱，但房間卻又熱又焗，涼風機沒有幫助，反而開著時很大嘈音。一家人整晚未能入睡，一頭一身大汗。第二天早上再向酒店交涉，之後換房，但仍然是非常非常弱的空調。 酒店員工服務態度參次，小賣店女職員收多錢，當面教她再計一次，道歉也沒有一句。很少日本服務員態度那樣差。 和食料理一般，晚餐比早餐好。

這是一家有歷史的旅館，但，房間的乾淨、舒適程度維持的很好。 在鳥羽車站有飯店接駁巴士，出入很方便。 早餐、晚餐也都美味好吃。 值得推薦的好旅館。

車站有飯店的接駁車可以搭乘，非常方便。 房間空間大，非常舒適，窗戶可以看到海景跟庭園，景觀非常不錯。 用餐是有個人包廂的，套餐式的餐點，精緻美味。 大廳晚上還有免費烤棉花糖，特定時段有咖啡、熱茶可以自行取用。 飯店內得露天風呂，加了珍珠粉，非常特別，水很滑溜，泡完身體很溫暖。

Nice service provider. Great customer service. Polite and active staff always help visitor.

附近環境優美，很適合放鬆身心。房間大，乾淨整潔。早餐豐富，入住時會有迎賓甜品配綠茶。服務水準非常高，可用簡單英文與職完溝通，酒店設有shuttle bus來往酒台與鳥羽站。整體非常滿意，有機會會再次入住。

Great service and great room. It all started from a cheese cake and green tea while your check-in. I liked the room with tatami and western beds. In-room bathroom is roomy. My wife did not like public onsen, but she enjoyed the bathtub in the room quite much. In term of its public onsen, I found it is very enjoyable. Hotel said the outdoor onsen has pearl powder in it and it is good for the skin. I don't care if it is true. I simply like its atmosphere. One reminder -- there are some good restaurants in the Toba city center, but there is very few restaurants in the walking distance from the Hotel. You may need transportation from the hotel. Don't drink and drive.

食品可以改善

這是值得一試的酒店，服務水準非常高，尤其是私家湯園景房，自成一角日式的日式園景，還有珍珠抽取物熱湯浴，有誠意

i love the onsen and the dinner and breakfast set staff good in english

房內溫泉好舒服，景觀一流，長期keep住熱既

寧静環境，遇到小朋友奔跑呼叫

房間很大，所有設備齊全，提供的護膚產品也很好，最抵讚的是酒店的服務。 有兩㸃希望Hotel.com可以做得更好 1. 露天浴池並非溫泉水，希望可列明，因為一般入住溫泉飯店的露天浴池都是溫泉水 2.晚餐希望可以選擇，例如加錢提供和牛鉄板燒

服務好、飯店新、房間寬敞，還會想再去入住。

超級好

鳥羽有很多接觸動物的機會，愛好動物者絕對會喜歡這地方。酒店有一點點難找，但其實離地鐵站只有7-10分鐘路程，還有半小時一班的shuttle bus，算是挺方便。酒店服務員的態度非常好。住的是有榻榻米的房間，很大且很舒適。因為酒店人數不多，並沒有太多人塞在溫泉，而且溫泉裏有珍珠粉末！食物很用心做，很別緻，但味道比起鳥羽裏面的食肆只是中等水平。總體來說十分推薦這酒店。

整體滿意！舒適！乾淨！方便！特別是珍珠溫泉！早餐也很美味！

房間舒適寬敞，泡湯配備備品齊全。

Althought the service in restaurant is not excellent but the room and onsen are fantastic. Room is very clean and pleasant and the environment was terrific.

整體滿意！由酒店環境及設備都好好！最正是珍珠溫泉女生不用説！男仕亦冇法抗拒。晚餐及早餐豐富美味！