Pavilion design is good in MONA, including all the equipment they used are famous, high tech and designer brand, but already a bit old and not very clean. We stay in Robin, bed and bedding are good, service is just ok, if call for service midnight, there will be no one answer your phone, and kitchen don't have any folks at all. Breakfast are great and staff have prepare breakfast for us at the night before when he know we are going to a cruise next day in a very early morning, that was very sweet actually. If you love art and want to go Mona, stay in their pavilion is the best choice I can say, just you need to have patience for waiting staff to walk over to your pavilion and can accept some of the equipment is a bit not very clean.

超讚的飯店，旁邊有美術館，還可以搭船，湖面風景超好，自助早餐也超豐盛，下一次還要再去

Overall with excellent experience while the following issues needed to be further reviewed and improved: 1) Aging electronic equipment which needed to be upgraded (particularly the TV system which the bulky remote control with short cell battery life) 2) The room cleaning services should pay more attention on placing resident items. I found my pajama placed on the floor after the room was cleaned up. Anyway, friendly and helpful staff (no matter the receptionist or restaurant staff) make our trip happy!

完美！无论是服务还是环境！

The hotel provides excellent services and comfort environment but the maintenance of in-house equipment is not well enough. A TV channel was found loss of audio and the music function in the bathrooms are not response well or even no response (radio is ok). Generally speaking, we still enjoyed a wonderful trip there especially the environment and view around there, in addition to the bravo dinner and breakfast by the restaurant named "Source"!

Surrounded by beauty, wildlife and serenity. My new favorite place!

Final night of a Tassie trip. Beautiful location and breakfast delicious.

We loved our stay and will definitely be back! Staff were amazing

Stunning and immersive experience

A great way to experience MONA! Had a great time!

An amazing stay, beautiful location, friendly service, comfortable beds

When you pitch yourself as the highest level accomodation, it's a pretty difficult promise to keep, especially after you've been going for a few years. MONA Pavillions do not disappoint. Whilst you pay for the quality, you also get tickets to the attractions, various nice free products in the room, and the attention to quality and detail is second to none. The staff went out of their way to be friendly and assist with absolutely anything. After staying in 1000 hotels in 40 countries, I just can't fault the place.

All good

The personal attention of staff in conveying us from the Robin Pavillion to dinner in Faro & breakfast in The Source

The pavilion was great and comfortable. The grounds were great to explore when the museum closed.

Our night at Mona was memorable from the moment we made our booking. The staff at all level so treated us with lots of love and care. We ferried up from Hobart and the food, wine and fun began. Wandering the grounds was just amazing with no crowds in the evening and morning, and then the museum before the ferry back to Hobart was a great conclusion to an amazing night!! Loved it 👍💓

Absolutely brilliant stay. Customer service could not be faulted. Staff should be commended on their attention to detail. Food and wine was amazing. Can not find any faults.

Great room and bed and views!

The pavilion was beautiful. The staff members who checked us in were delightful. The pool was relaxing. Breakfast fantastic. The lady who checked us was abrupt and rude.

One of the best hotel experiences we’ve ever had. Customer service outstanding and could not have done more to make our stay more comfortable. Our room itself (Arthur) was incredible. Views over the Derwent (including from the bath), enormous space and generous kitchen. Would have loved to have stayed for longer.