Showers were cold at times. Boiler problems.

Sitting in reception, as couldn’t get a seat in bar, roof was leaking in several places with numerous buckets in place, ceilings damaged and ingress obviously been going on a while, not what you want when your trying to chill. Lad behind reception when asked if it was safe, was yeah, however after I challenged this as we had our granddaughter with is, we were told to move

Staff great, shower lovely and nice quiet room

Ok

We enjoyed everything

The room was clean and tidy, the entertainment was great, the staff were lovely. However the stairs,lent to oneside and felt a little unsafe. The door had about an inch gap at the bottom and the deco on thefoor we were on needs a fresh coat of paint.

Room 328. Room was clean and tidy except the sea view was spoilt because of dirty windows. Could do with somewhere to hang your coats instead of back of the chair. Coat hooks near door maybe. Toilet/shower a little small but managed. Entertainment was good and staff helpfull. Would go again.

I will start off by saying the staff are so lovely, friendly, very attentive and helpful. The breakfast was okay but really not the best compared to other hotels I have stayed at in Blackpool. I love a good buffet breakfast however the lack of selection on fruits/yogurts and there was no pastries which bought the rating down for me. There was no fresh fruit at all, no apples, bananas, berries and no plain yogurt just a fruit flavoured yogurt available but have no idea what flavour it even was. The entrance of the hotel is passable but the rest of the hotel is very run down especially 3rd/4th floor, the stairs too are very wonky. Now for the main bit which for me is the bedroom, well it was on the small side, very basic. We ordered the Seaview but the window was again small and most of it had condensation so it was hard to see out. The bathroom was tiny, the tv was small and a very old remote that wasn't working properly. I felt this wasn't ideal for my needs being 6 months pregnant and a 3 year old child with me especially for the amount being paid which was around £130 a night. I wouldn't stay again as there is much nicer hotels around for better value and with better pride in looks and maintenence.

Room was cold . Selection of food was rubbish. My partner was sick with the food

Mattress could have been better, the heating was only loop warn and the room was only cool. Toilet roll holder was no use at all and no where to hang towels in the bathroom.

Is ok

Staff were terrific, room excellent. We didn’t get up in time for breakfast, so can’t comment on that. One of tvs took an age to connect. The other was ok. Housekeeping banging on the door at 0930 was a bit cheeky and unnecessary

The room and hotel were immaculate, and the staff could not have done more to assist. The entertainment was perfect, and the food was great too. Two of our sons came down with a bad sickness bug when we were here, and the staff went above and beyond to help us out: from changing bed linen several times throughout both nights, to checking up on the boys the following days.

Very good

Room was basic but clean however it is an old building so was a bit shabby especially in public areas with ripped wallpaper and carpet. Breakfast was ok everything you want if it’s a fry-up but not much healthy options no fresh fruit and the coffee was vile. Bar prices were very reasonable but service at the bar was not great unless you were a regular. The main entertainment room is too small for the amount of guests unless you arrive early and sit in that seat all night. We went in about 8pm and the only save left was in a dark dank corner behind some pillars not great when you spend good money to use the facilities all in all an alright stay but wouldn’t stay again better and cheaper elsewhere

Great staff nice hotel great breakfast

Staff very helpful whenever i needed anything

Received a good service from reception staff on arrival. There's a good large and comfortabke foyer Room was clean and comfortable. We didn' t use the bar as we went out but the entertainment rooms looked great. The english breakfast was very good with a decent choice.

Lovely and clean, spacious nice and cosy comfy bed great view, friendly staff throughout hotel very helpful

Nice staff. Pleasant enough room. Really good bar food.