My only criticism is the fact that they don’t provide shampoo/shower gel. Also the soap was just a small block in a box

We booked late & stayed 3 nights. We had the last room it was small but very adequate with kettle & various drinks & biscuits replenished each day. Bathroom product very basic just a bar of special soap. The staff were all lovely & very helpful. The breakfasts were amazing. All freshly cooked I have never had so much smoked salmon with my scrambled eggs. It's an old hotel but i gather have a new wing. Sadly we didn't make use of the indoor pool but hopefully will when we return.

The rooms were very clean, the beds were very comfortable, if you required any extra items from housekeeping they were very obliging. Breakfast was plentiful, cereals, fruit, toast, fresh pastries. A good selection of freshly cooked breakfasts, have it how you like it, servers were very friendly and cheerful, Helen the manager knew our drinks preferences, after the first morning and was very helpful. The bar staff were pleasant and cheerful, Chloe was very nice, chatting to us during the quiet times. A pool and jacuzzi, as well as a sauna and steam room, are free to use from 6am -9pm, towels included, very clean and well maintained. Plenty of on site free parking. Although refurbishments are currently on going to the hotel, none of it interfered with our stay or effected our experience.

Would stay there again

I stay here on business a few times a year and always found it brilliant and relaxing with the staff always attentive and pleasant,

Pool, jacuzzi, steam room, sauna available all day, included in the price. Breakfast great. Room nice. Staff friendly.

It was a good stay, but lighting in room was a bit dull. The hotel had issues with tv in the rooms not working.

Exceptionally clean could have done with another chair in the room water temperature for shower was temperamental and carpets looked tired but an ok stay.

Other room doors were very noisy when closing so bit of noise disturbance, couldn’t get the shower in morning to run hot and lights in car par illuminated the room at night, food excellent although not much info on what was GF etc staff were excellent.

Nice room. Clean. Friendly staff. Lovely food.

Lots of building work going on but no noise while we were there. Excellent meals and breakfast and great friendly staff. Will return.

Dated & expensive for state of hotel

Plenty of parking, food is fantastic and the staff are very helpfull making a very pleasant stay

Parking was fine & safe

Clean convenient for visiting the lakes lovely breakfast good parking fair size room Undergoing renovation when we visited new decoration tastefully done 👍

Stayed several times best hotel in Kendal rooms spotless staff polite/ helpful and breakfast very tasty just slightly disappointed they are refurbing their pool area at present but won't hesitate to return.

The room was clean and tidy, the water was a little too hot in the sink on the first night but seemed to be cooler the next night. The food was a standout for us and all of the staff were lovely. We look forward to visiting again when all of the renovations have been completed

Everything wos excellent

The room was clean and staff were helpful

EV chargers not working, room door would not dead lock, walls thin so could hear the adjacent room. However, bed comfy, shower good and staff attentive.