Semua nya good! Pelayanan, kamar dan lain-lain.

Vị trí tốt, vệ sinh ổn, trong phòng tiện nghi hơn cũ, không có nước đóng chai, không có ăn sáng, thanh toán tại quầy hơn 200k/người/ngày. Đồ ăn chán, đĩa rửa chưa sạch cầm vào bị nhớt ở mặt dưới.

Enak pelayan ramah sekali unit bersih.

It 's a decent hotel. They have almost all of the essentials in the hotel for you to use. Overall, I would rate this as a 3.5 stars. The room was kept clean.

Nice location and friendly staff and clean room.

Nice room and location and clean environment.

Nice location, clean room and friendly staff.

Great stay. 3 bedroom apartment was spacious enough for our extended family to stay together. Great location and within walking distance to main area. Not a high end luxurious hotel but worth the money for a 4-star hotel.

Phòng ốc rộng rãi, sạch sẽ, đáng đồng tiền.

The hotel is good for family. The staff was very courteous and helpful. Hotel is near to lake. Loads of eating places near by. Shopping markets also in near vicinity.

Secara keseluruhan sebenarnya penilaian saya cukup baik untuk Somerset Grand Hanoi. Bangunan agak tua, Tapi kondisi di dalam kamar cukup terawat dan semua peralatan berfugsi degan baik. Staf hotel juga ramah. Tapi saya kecewa saat saya minta info tentang lokasi money changer terdekat, dan pihak resepsionis tidak memberikan info, Tetapi menawarkan saya untuk tukar di tempat mereka. Awalnya saya setuju dengan tawaran itu, Tetapi akhirnya saya kecewa karena mereka memaksa saya untuk tukar US dollar ke VND. Sementara saya hanya punya rupiah. Waktu saya tanya money changer terdekat yang bisa terima rupiah, Mereka nampak enggan memberi info dan hanya menjawab kalau di Vietnam semua money changer tidak bisa terima rupiah. Info itu sangat tidak masuk akal. Bagaimana mungkin money changer di Vietnam tidak mau terima rupiah, sementara pedagang kaki lima di sana mau di bayar dengan rupiah. Lalu kemana para pedagang itu menukarkan rupiah kalau money changer di Vietnam tidak mau terima rupiah seperti info para staf hotel tersebut? Saat itu ada 2 staf resepsionis dan 1 orang sepertinya supervisor atau manager mereka.

Wonderful spacious rooms. Comfy beds. Some of the devices are quite outdated, but still work.

It's not really 5* apartment service. It's not modern apt with old technology.