Very friendly staff and clean facility .

Excellent customer service! Friendly, courteous, and professional staff.

Bathroom fan did not work. A/C was also not great

We arrived to our room to find mold in bathroom ceiling, walls and lampshade! They moved us to another room but overall did not feel safe after that!

The staff was awesome. Breakfast area amazing. Many options. Fresh. Plentiful. Room was dated. Entrance door dirty. Mentioned to front desk never cleaned. Shower water unmanageable. Super hot water or tepid. Mentioned to front desk. Never fixed. Of two elevators only one seemed to work. The working one every time it opened had an ungodly screeching grinding noise. That too never rectified. I was given a one night comp (the first night) but issues never fixed.

Very accomodating

Kinda dirty

No where on Expedia website did we see any information about $75 dog charge which we were charged at check in. Second the mattress in the handicapped room we were assigned was absolutely the worst. No support or comfort whatsoever leading to a very restless night. Quite disappointed for an overall cost of over $330 for one night. Will not stay here again or recommend and would appreciate appropriate adjustment. Thank you.

The property was within walking distance of downtown Swansboro ( 1 mile). The staff was EXCELLENT- so welcoming and friendly. The room and bed were comfortable. Continental breakfast had several options. The only one thing that needed improvement... one elevator made a terrible noise when closing. The other elevator did not make this noise, so would advise having that attended to and fixed.

Property in overall nice condition. Checked into a large suite. Overall decently clean. Carpets were stained but to be expected. Windows & doors in hallways were kinda grimey & not cleaned during my stay (only 3 nights). Sizeable breakfast with options. Pool was busy with kids when arrived & seemed pretty clean from afar. Ample parking. Would come back if in the area.

Enjoyed our stay. Staff was hospitable

The pool was closed while we were there. The washer and dryer on the second floor was out of order so we had to wait to use the one on the third floor. The elevator was noisy. However the property and hotel were we clean.

Nice rooms and confortable beds.

Everyone at this hotel was extremely helpful and so nice. The front desk staff was exceptional. I will definitely stay here again.

The elevators need to be replaced. OLD

I’ve stayed at this property about 15 times over the last 3 years. It’s looking run down with broken tiles, squeaky elevator, and scratches on furniture. Staff nice but I hate that they hide in the back and I can’t check in quickly. I usually lie in the breakfast room to wait for someone to appear after calling out a few times.

There was a sign of roaches! The elevator made a horrible noise when the door opened and closed. An employee told us it was because the owner put in a cheap elevator. The water in the shower did not have a very good stream, not much water pressure.

The staff was amazing!! The facilities were okay

Needs maintenance done. Only have one elevator working. We were there a month before and the elevator was not working then. They only had one ice maker working on one floor as well. It’s a nice place to stay however it needs maintenance work.

Wonderful experience the staff was very friendly and very welcoming.