This hotel was the best in the area. Elevator from the hotel to the tow as convenient. Staff was so responsive, breakfast delicious and view amazing. It was a relaxing few days. Castles all around made it interesting. Wineries 40minutes away.

It’s a great property in a great location. It has a great pool and amazing views. Rooms are spacious as well. I’m not sure if they were short staffed but the trash from rooms was in the hallways multiple times. The breakfast was unappealing with bees and flies hovering over the food which was left uncovered for the most part. Service at the restaurant was nonexistent. It was an expensive hotel so I would say I overpaid based on the above observations.

Great location, stunning view, adorable staff

Controls such as lighting in the room were confusing. Some of the furniture is dated.

Title: Beautiful Views, Worst Luxury Hotel Experience – Three Room Changes in Two Days The location and view are stunning — but everything else about our stay was a major disappointment for the price. The property feels 20+ years out of date, with lighting, electronics, and fixtures often broken or unusable. We were moved three times in two days: Room 1: Front door wouldn’t lock from the outside, so anyone could enter when we left. Lighting barely worked, the private pool had no ladder or steps, the bath jets didn’t work, and there was no Wi-Fi. Room 2: Air conditioning was broken and never cooled the room despite repeated complaints. Bathtub water ran brown, leaving a ring around the tub. Room 3 (same day as Room 2): Finally had working AC, but still no Wi-Fi, the fridge didn’t work so all drinks were warm, and the steam room never heated properly. Basic essentials — security, air conditioning, water quality, and functioning amenities — were ignored or mishandled. We even accidentally left behind cash, credit cards, and ID upon departure, adding to the stress. Yes, the views are spectacular and the rooms are spacious, but with this level of disrepair and lack of service, it was one of our most expensive and most disappointing hotel stays ever.

The property is stunning! Pools are well maintained and perfect!! The breakfast is amazing with so many options. You can get filtered coffee or freddo coffee of your liking. The property needs maintenance. It is not worth the price they are asking. They rate it is a 5 star hotel and i can definitely see that it was this in the past. But they haven't updated things and it's definitely not a 5 star. The elevators to the main town were broken. So the hotel had to call us a taxi to get back up. They had no wifi in the rooms. They said it was broken but only worked in the restaurant. They need to bring the price down to match the condition of the place. Beautiful views!! Staff were amazing.

Beautiful property but seems to be neglected. No wifi in the rooms, not enough furniture on our large balcony. Couldn’t figure out how to turn the lights on and off. The location and the view were breathtaking though and the staff did their best.

Amazing view & pools! Great staff that was very helpful!

The views of the city are incredible. Food was amazing and service was excellent. Private pool was a nice touch. However, they should have a skimmer available so guests can get rid of debris in the pool. There were also alot of butttons in the room that did not work. There is an elevator that brings you closer to the city but you need to be prepared for significant walking up and down steps to get to the other main parts of town. Overall, we are very happy we chose to stay in this beautiful spot.

Beautiful position and staff very friendly but maybe come in peak season when it’s better prepared. Very frustrating that no wifi the whole 4 days we were there and had to pay for our own e sim to get any reception

Amazing views Great staff and really cool architecture of rgw hotel

The amazing situation with a beautiful garden is a strong good point. You can admire the sightseeing which is really a must.Some regrets about the no WiFi! The 2 pools are great and the

This hotel is extraordinarily beautiful. We had a minor issue that received immediate attention. The staff and service were kind and helpful. Highly recommended.

Vue incroyable sur la mer. Petit dejeuner top. Restaurant bon mais pas non plus exceptionnel. Parking super. Personnel serviable. Bémol, : piscine froide dommage.

Superb five star food and service. Villa view to die for. Only negative is they have internet only in the conference centre or office BUT I am sorry to leave and look forward to returning. I cant express how great our stay was. Highly recommended.

Limited Wi connectivity. Most of hardware needs to be upgraded

The property needs maintenance and updating. We are not sure how this is a five star hotel. The location and views are beautiful. The staff is beyond friendly and accommodating but they are dealing with a sinking ship. The main hotel was unoccupied. The elevator down to town was convenient but very unsettling.

Incredible villa, spectacular view, wonderful plunge pool! Only issue for us was a very hard bed so we didn’t sleep as comfortably as hoped, but everything else more than made up for it!

Offers a great view of the city and harbor. The rooms are spaciouse and comfortable. Staff was friendly and provided excellent service. Facility is clean and well kept.

We recently stayed at Nafplia Palace, and while we enjoyed our time, it’s clear the hotel has seen better days. The lobby and part of the hotel are out of use, likely due to maintenance issues, which is a shame because you can tell this place was once something special. The villas, though clean and still charming, are a bit dated. The Not-So-Great: - The TV was ancient—an upgrade would be nice, even if it’s not a necessity. - Some obvious wear and tear throughout the property. - Water pooled behind the bath with no easy way to drain it. - The light switches were confusing and tricky to use. - The pool’s pump on our room wasn’t working, so the shared pool didn’t clean itself. The Good Stuff: - The staff are fantastic—super friendly and really make your stay enjoyable. - The infinity pool is amazing with gorgeous views. - Onsite parking and easy town access via an elevator are big pluses. All in all, you’ll have a good time here, but don’t come expecting the luxury it once offered.