房間很舒服 大浴場環境很棒 還有提供3間獨立風呂給家庭使用

風景優美 服務良好

very helpful staff members; great breakfast; free tea, noodle, and coffee time

一泊二食有驚喜 晚上浸完安全又免費嘅拉麵 入住時亦有免費小食，10分貼心 不過我們是下雪的時候入住泊車不方便亦沒有人幫忙取行李要我們再說地下自行拉行李10分不方便

員工服務態度非常好

Comfortable and nostalgic ambience

滿分的旅程 滿分的住宿 滿分的晚餐

房間略細，但服務員殷勤，晚餐好味

員工服務態度真係好好

My trip need to cancel due to the virus situation, ALL of japan hotels *including Airbxb* and air ticket can cancel and refund expect THIS hotel !!

酒店環境很好，清潔度也不錯，酒店側就有滑雪道，小孩玩得很開心。

无论位置、环境、服务都是一流的。

有3間免费的私人風呂可用，不過我最愛大浴場的露天風呂，浸溫泉后有免費雪條吃，大堂又有免費咖啡飲，十分舒適

有免費宵夜很棒 大眾池蠻乾淨的，泡完還有冰棒可以吃

Large room, good service, nice hot spring, free snacks and ramen

最喜歡貸切溫泉,舒適 公眾溫泉亦佳,設備齊全 員工英文一般,溝通有點難度,不過都熱心協助 和式晚餐味道尚可,但份量太少 早餐反而有驚喜

出菜速度比較快，好似好趕咁，但食物質素一流，早餐又正!

整體十分滿意，無論房間，環境，設施及溫泉都很好，有機會會再入住

非常好的日式溫泉飯店，一切都很到位。

The European decor makes it stand out from the typical Japanese onsen hotels. The hotel situates at a hilly area and driving uphill required extra care when it was dark and snowing. The hotel itself is however worth the journey. The facilities are superb, especially the public bath. The 3 private baths are also popular and worth going. The view from the room was great. I loved the French dinner, especially the beef and cheese from local Hokkaido farm. Overall this is somewhere that wont disappoint.