Excellent. Highly recommend.

This hotel totally mixed being boutique with being unprofessional. The restaurant experience is so bad that makes me feel being humiliated: first, 2 waiters just disappeared after giving the menu; second, when I finally caught a waiter, he said no fish today and disappeared again, in the next 5-10 minutes, no one come to ask and check, and they don’t even ask about what to drink.Third, when I finally burst out and decided to complain about my bad experience, reception guy told me neither the manager and restaurant supervisor was at hotel for the time being(before 20:30). I don’t know how they got the good reviews, because from my perspective, their infrastructure is not impressive, so I expect their service should make up for it. I had to walk 15min to have my dinner at hotel I stayed before. This hotel ruined my last night at cusco.

very good hotel

Établissement situé au cœur de Cusco, à deux pas de la place principale. Petit déjeuner complet. Chambre assez grande et bien équipée. Salle de bain assez originale avec baignoire et balnéo. Le seul point négatif c’est qu’il n’y a pas de fenêtre directe; donc lieu assez sombre. C’est juste un détail!

Clean rooms, attentive and responsive staff members. Breakfast had a wide variety of selections. Bar experience was excellent. A personalized touch from the check in to check out. The hotel not only stores our luggage but also placed it back in our room on checking in again. Packed breakfast was given on the day of the hike. In particular we would like to thank Gustavo for his friendly & warm hospitality. Jose at the bar was great.

This is a beautiful hotel that is truly 5-star for its room and facilities. The only complaint we had was that the breakfast service was pretty poor. The food was average, but the service was very slow because they didn't have much staff. We went in July which is peak season. They should staff appropriately.

Entire staff is super friendly and helpful

A total gem, its beautiful and architecture tells a story

Amazing property, and the staff was top notch!!! One of the nicest hotels with most professional staff I have stayed at.

Quarto limpo, funcionários corteses

Lovely hotel in a good location. Breakfast has plentiful. Our room however was right next to everything and was a little noisy.

Beautiful

Amazing, art filled hotel with welcoming staff and well appointed rooms. Located in the heart of Cusco and close to attractions and restaurants.

This was one of our favorite hotel stays ever. Great location close to Plaza del Armas, but just far enough away to be quieter. The staff was incredible - so professional and accommodating. The hotel itself is beautifully maintained and actually is a living museum with many 17th and 18th century art and furniture pieces! The room was clean with a colonial charm paired with a modern bathroom. The restaurant was convenient and delicious. We would absolutely stay here again.

Excellent hotel, its service was the highlight and amazing breakfast buffet.

Nice colonial hotel in the heart of Cuzco, close to center plaza and area of interest of Cuzco city

Excellent customer service and great morning breakfast!

They did a fabulous job, renovating this very very old building. The breakfast was great. The staff was great. The room was very comfortable.

The best travel experience with could have ask for! Great staff!! Guido and Michael were the best! Don’t miss this Jewel! Beautiful and perfect location!

The staff were great and the room was well kept. The shower in our room was amazing and a well appreciated after a long trek!