We stayed at Rancho Encantado for the weekend, and it was an incredible experience. A special thank you to José at the restaurant, his service was outstanding. Also, Vega, the paddleboard instructor, was amazing. Such a kind and patient person. He really helped my wife feel comfortable trying new things, she even went kayaking and paddleboarding, which she normally wouldn’t do! The sunrise over the lagoon was absolutely beautiful, and the water is simply stunning. We also did the 2-hour lagoon tour, and it was a great experience. We truly enjoyed it. The food deserves a special mention: excellent quality, and the presentation of each dish was professional and impressive. All the staff were welcoming, and the atmosphere of the place makes you want to stay more than just a couple of nights. We will definitely come back. And the photos we took are just beautiful!

Incredible property, wonderful staff and excellent restaurant, the complete package. It’s hard to find a place that checks all the boxes, this place does. Book a lakeside room you won’t be disappointed. We can’t wait to return!

Hermoso lugar

Everything was great! Looking forward to return sometime soon. Only regret was that it was only for 1 night

Clean and the staff was lovely. It had everything we needed while still feeling small and intimate

Beautiful and serene. Friendly and accommodating staff.

Such a wonderful experience thank you especially enjoyed our spa treatments I have worked in the industry for decades & have never had such an incredible massage thank you for a truly relaxing experience great food & drinks & service hope to return soon

We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!

El personal muy amable, el lugar lindísimo, las habitaciones muy lindas. Sí me gustaría regresa. La comida buena, nada extraordinario, creo que podría mejor.

Der Bungalow war makellos sauber. Es handelt sich um eine sehr gepflegte Anlage. Hervorzuheben ist, dass man direkt vom Haus aus eine Lagoon Tour starten kann und nicht erst einen Veranstalter im Ort aufsuchen muss.

The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…

Everyone was great

Gran Hotel, gran Servicio, gran Atencion, en medio de mucha naturaleza, y es un lugar mágico realmente, gracias por todas sus atenciones, la pasamos muy bien.

Lovely staff, comfy bed and excellent restaurant

El muelle esta muy bien realizado, es perfecto para descanso contemplando la laguna y los amaneceres. Las habitaciones muy amplias y con todo lo necesario El personal siempre muy atento

Es la segunda vez que me hospedo con ellos, me toco la misma cabaña y me encantó. Me gusta mucho este hotel porque es tranquilo y la cabaña queda al pie de la laguna con acceso privado. El personal fue muy amable y nos ayudo en todo. Volvería otra vez a este hotel. Muchas gracias por su hospitalidad y su buen servicio.

It was super nice!

Nice, well-run place in a beautiful location.

It was great

loved the white clean bed sheets and the environment,