非常老舊的酒店,完全沒有皇冠品牌該有的品質,公共區域地談霉味很重,甚至還有下雨被浸濕的痕跡; 行政樓層房間玻璃竟然外側磨損看不到外景,換了一間房間才免強接受, 房間可能噴了"香水" 說不出來的怪味,洗臉台竟然破損,馬桶按鈕跳不起來,不會再來住的酒店

管理很差，门卡刷不开，系统太老。

Ordered two rooms for two nights with breakfast and dinner, however, the dinner is entirely the same dishes for 2nd day. The corridor was old and smelly on high rise floor. The fencing is too short and felt dangerous for family accommodation. The Sunna room seems not functioning well, only at 40 degrees, while steam rooms are all closed. The gym room is acceptable with equipments functioning well.

Good

整體還可以，整潔，床褥舒適，但隨住酒店有返咁上下年紀，好多設施都老化，明顯欠缺維護，酒店房浴室門好難關上，企缸既門亦關唔實。

Overall: While this hotel offers the convenience of ample parking and a tranquil atmosphere, its outdated facilities and lackluster views may leave some guests feeling underwhelmed. Property: The hotel's age is evident in its worn-out equipment and furnishings. Some amenities may require maintenance or replacement. Atmosphere: The hotel's vast size and low occupancy often result in a quiet and secluded environment. While this may be appealing to some, it can also create a sense of isolation. View: The hotel's views are unremarkable, offering little in the way of scenic vistas or interesting attractions. Parking: One of the hotel's redeeming qualities is its ample parking facilities, making it convenient for guests arriving by car. Conclusion: This hotel is best suited for guests seeking a quiet and affordable accommodation, but those who prioritize modern amenities and scenic views may find it lacking.

滿意

床褥比較淋

服務員工十分友善和幫助，下次會再來的。

舒服！安靜

Outstanding staffs provide quality services, in a respectful and helpful way - efficient ! Always with great courtesy !

The receptionist (Bank) is very nice.

整體設施、住宿不錯選擇! 注:必須帶泳帽，否則在埸購一個¥28,才可進入!

沒有什麼獨特之處，環境尚可，略嫌太靜，最不滿意的是浴室牆壁很多霉菌，見到咁多黑色綑邊覺得唔乾淨，太多旅行團，食早餐人太多，下次可以選擇唔喺度食早餐

Excellent services with affordable price.

這是第二次入住同一酒店. 但今次的員工服務態度明顯沒以前那麼好. 首先, 下午4時要求管家部送拖鞋及被子到房間, 結果晚上8時還沒有, 打去問. 接電話的不是馬上解決問題, 而是意圖把責任推到其他同事, 一直對我解釋忘記提供服務的原因. 好了, 第二天, 我到大堂酒吧點了兩杯意大利特濃咖啡(expresso), 我還怕那女員工不清楚, 專登問了是否有供應意大利特濃咖啡. 那位女服務員回應說有, 但要到西餐廳拿過來. 我說沒問題. 然後, 拿回來的是一杯味道不知所謂的超級大杯的即磨咖啡. 我好言告知服務員她給我不是我要的, 因為意大利特濃咖啡(expresso)是很細份量, 一口便飲完的. 她臉色馬上變得很難看, 一言不發的, 當著我面把那兩杯咖啡悔氣到倒掉. 動作跨張, 明顯是向我發脾氣! 全球各地的 crown plaza hotels我住過不少, 從沒像中山這一間的服務. 永遠不會再入住! 補充:　它的房間設施開始舊。牆上有水氣霉菌. 最過份的是，當我晚上準備上床時，才發現關不了燈。結果找來房務的人來查看，又叫了工程部員工來維修才能把房內的燈關上。折騰了接近一小時。

酒店設備不錯， 也乾淨， 只是前台的服務較慢， 等了半小時。 且酒店周圍環境較偏遠， 到市中心等出入都要打的，每次都三，四十元。

可能現在比較多旅行團，早餐都是有點亂。而且，餐具沒有以前乾淨。如果早餐可以改善一下更好！

房間頗乾淨，前枱服務人員友善，客房服務速度較慢。

good service, a lot of restaurants nearby. we will definitely be back.