The staff were all very friendly and helpful and easy to contact. They showed us to our room and helped with the luggage. The room was good, with good amenities (2 armchairs and king size bed) and staff quickly brought us a fan as it was very hot. The bathroom was a bit dated but again there was everything you needed, including Molton Brown smellies. The food at dinner was excellent, as was the breakfast. The hotel is near to the High Street so easy to look round Burford which is very pretty. It also has a free car park which is unusual these days.

A beautiful hotel with amazing gardens and really lovely and helpful staff! We stayed two nights and adored our beautiful and very spacious room, overlooking the amazing and large gardens which guests can use. Good parking. I think this is perfect for anyone who wants a luxury feeling and experience beautiful garden life in the Cotswolds, with the high street and pubs and shops around the corner. Only negative thing would be that the dinner in the restaurant was a bit bland and disappointing, while also a bit pricey. Be aware that the hotel adds a service tax which was quite high (around 17 pounds). You’ll find other options with better food and no service tax along the high street. Other than that - a beautiful, quiet and lovely hotel which I 100 % recommend, especially for older travellers (which we are not, but still loved the beautiful place and hospitality of the lovely staff)!

Very good central location. Junior suite was lovely with a large sitting room. Staff was very friendly and the restaurant and wine selection was excellent.

Overall we had a positive experience at this hotel, it’s quite quirky and in a great location. It did seem very understaffed during our stay, the same person manning the bar also appeared to be serving in the restaurant.

One of the worst hotels I’ve ever stayed in. Staff was non responsive, horrible service worst way to lose 350$. Room was in the 90 (32c) they had only 2 fans, food was crap, serve members we’re on their cell phone, not sure if they just didn’t like Americans or the just didn’t care. Biggest was of money I’ve spent on my Europe trip. Had to apologize to my wife got zero sleep! Don’t waste your money, visit the Cotswolds on a day trip.😤😡

Lovely lovely inn

Lovely hotel it wonderful part of the country. Rooms were hot.

Beautiful hotel and wonderful breakfast included with stay. We stayed in the Old Justice room and despite not having air conditioning, we were able to open the windows to cool the room very comfortably. The room was beautiful and having the extra living space as a separate room made it feel so spacious and luxurious. Burford is a BEAUTIFUL town and we enjoyed wandering up and down the streets both evenings of our stay. This hotel is centrally located and very easy to walk the entire town in both directions from the hotel. Staff was very friendly and helpful.

Friendly and effective staff team who were always offering to help with anything they could and very accommodating of any requests. That is what makes a great hotel experience.

Very attentive staff. Helped us bring the luggage in and upstairs to our room. Beautiful, cosy room and comfortable bed. Bar area was perfect and a good breakfast.

The staff were all very friendly and helpful. We felt they were willing to help out whenever it was needed and always with a smile. The room was lovely with a large walk in shower. It had just been renovated. The breakfast was delicious and I really liked that we could choose alternatives to the full English. We had lunch there with some friends and it was very nice. Dinner was also good but we didn't feel up to a full meal.

An excellent stay in the Oak suite. A large room with additional seating area. Staff could not have been more friendly or helpful. Food was very god, especially the breakfasts. A lovely touch was the card and chocolates in our room on arrival for my wife’s birthday.

Lovely hotel, room was gorgeous, staff were great, and very dog friendly.

A great stay at this hotel. Lovely comfortable room, great staff and a delicious breakfast. Handy for Burford Village. Our visit was to visit The Farmer's Dog pub which is approx. 3 miles away. We used a local taxi firm and were charged £20 each way. Highly recommend this hotel.

Good breakfast

Lovely place, will definitely go back.

Clean room, friendly staff, great location.

Best breakfast ever in a lovely room

Room was lovely, very clean, but shower water pressure very low, lampshade broken, toilet didn't flush properly, mold and dirt on bathroom window.

Lovely clean and large room, comfortable bed, spotless large bathroom. Nice bathroom amenities Friday staff on arrival !